Toyota of Rock Hill

Tim Fox is the best in service! My long time go to guy for service! My long time go to guy for service! More

Great service and first contact. 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 6 7 8 9 10 11 More

Great service! On time delivery my car was ready at the scheduled time. I will keep going back. On time delivery my car was ready at the scheduled time. I will keep going back. More

They are always ready when I get there and fast service so I can be on my way. so I can be on my way. More

They're quick to greet you when you arrive for service and helpful in recommending services needed that visit. and helpful in recommending services needed that visit. More

Kamran was great! It was no fault of his that when I was there to get the “verdict” (with an appointment), it took almost two hours. When I came back to have the car It was no fault of his that when I was there to get the “verdict” (with an appointment), it took almost two hours. When I came back to have the car serviced two days later, it was said it would take three hours - and took not even two. Perhaps because the hourly charge? I was able to get the amount reduced a little (not the whole hourly charge - but a reduction). I appreciated that. More

Service is great. However those working at scheduling Service need more training. After several texts which they initiated, which is great, but they kept telling me I However those working at scheduling Service need more training. After several texts which they initiated, which is great, but they kept telling me I needed 25k Service, but I only had 20, 600 mi. Told them i needed 20k Service. They said i had that when I had 16k mi. I told them that was my 15k Service and they need to fix records. Told me to call. I did and scheduled, no problem. However when I asked if this was covered under my Service plan she said she did not have access to this info, only coordinators. I asked to speak to one. She said she would have them contact me. Three days later no contact, but Service was done at no cost. Also when I came in I was told there was a recall on my car, I said I knew that last year but was told they did not have parts and would call me when they came in. Guess what? They have the parts but again got no notice. Great job by Service tech letting me know and Service to fix now scheduled. More

Employees are Very efficient and professional, I have always had a great experience at this dealership always had a great experience at this dealership More

I am a big fan of Toyota of Rock Hill. They have amazing customer service. Whether it’s sales or the service department, they take the time to explain your options and answer all your que They have amazing customer service. Whether it’s sales or the service department, they take the time to explain your options and answer all your questions. More

Very pleasant experience. Professional service and communication from start to finish. We drive over an hour to come to this service center. Professional service and communication from start to finish. We drive over an hour to come to this service center. More