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Toyota of Rock Hill

Rock Hill, SC

4.6
1,372 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,372 reviews

March 15, 2025

The service technician Ray was very helpful and professional . I would recommend toyota service to everyone. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Mar 19, 2025 -

Toyota of Rock Hill responded

Hi Mike, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2025

Great customer service everyone is friendly and very professional. You are greeted when you drive up. No wait time More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailey
Mar 18, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 13, 2025

Check engine like came on and took to Auto Zone to have diagnostic run on it. Had to wait to schedule appointment until payday to get fixed. Checked in with Ray and explained what was going on. He advised More

by latishadavis0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray (Specialist that checked me in)
Mar 16, 2025 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ray and the team here at Toyota of Rock Hill! Please don't hesitate to reach out to us if there's anything more we can do!

March 13, 2025

Was told to wait 3 hours for safety recall. Was told 2 and a half hours into wait that they did not have the supplies and was only able to do what was not covered by Toyota care costing me $100 More

by mesabee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David bowles
Mar 16, 2025 -

Toyota of Rock Hill responded

Hi Mesabee, we apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to our General Manager at solszewski@advantagecars.com. .

March 12, 2025

Great service, great technicians who really know what they’re doing. Only place I will take my vehicles to get alignments because they are the only people I know of who can get everything dialed in perfe More

by Colby B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryler Amick, Matthew Jarrett
Mar 15, 2025 -

Toyota of Rock Hill responded

Hi, thank you so much for your positive comments about Toyota of Rock Hill! We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2025

Dealership is clean. Could use a few more seats in the common areas for waiting customers. Time spent is usually 1 to 1.5 hours which is typical. More

by esksabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Mar 13, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback and letting us know how we can improve. We hope you will consider us again in the future. Take care.

March 10, 2025

I purchased my 2020 Toyota Tundra from Rock Hill Toyota and have done all my services there with no complaints. More

by alexmcruz177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 13, 2025 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

The staff is easy to talk to. They are thorough and respond to your concerns in a timely manner. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox, Service Advisor and tech who's name I can't recall, but he was awesome
Mar 13, 2025 -

Toyota of Rock Hill responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Highly professional and friendly staff, I definitely recommend the services of Toyota of Rock Hill to everyone who, like me, enjoys the pleasure of driving a Toyota car More

by pradojiksy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 13, 2025 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Excellent service! Waited for completion of servicing, which was finished on time. Friendly team. Good experience. More

by Duhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailey
Mar 13, 2025 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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