Toyota of Rock Hill

I appreciated being kept informed about the condition of my car, the required and recommended repairs needed. my car, the required and recommended repairs needed. More

I was terribly impressed with Jason. He told me my truck would be ready Friday and it was. I always appreciate a man of his word He told me my truck would be ready Friday and it was. I always appreciate a man of his word More

Out of town and needing an oil change. Searched and found same day service. Excellent experience, fast, friendly and thorough. Searched and found same day service. Excellent experience, fast, friendly and thorough. More

I was way over charged for my service and had to wait 2 hrs for an oil change. I was charged a package that I did not verbally agree to. Apparently i paid for them to “inspect my floor mats”. Absolutely ab hrs for an oil change. I was charged a package that I did not verbally agree to. Apparently i paid for them to “inspect my floor mats”. Absolutely absurd. I had a unhappy experience. More

Very knowledgeable everyone had a great attitude ran into a couple miss haps but it was settled out great! a couple miss haps but it was settled out great! More

Salespeople were fine and helpful. They didn’t have the best idea of how to help me pay electronically which was annoying because they tried to have me come out to the dealership 45 mi They didn’t have the best idea of how to help me pay electronically which was annoying because they tried to have me come out to the dealership 45 mins away when this electronic payment was available the entire time. Luckily someone in finance had the sense to i form me about this but not until after I had made a trip to the finance department after work to try to pay with an insurance that apparently they couldn’t cash. I would say training needs to be done around electronic payment and i forming customers explicitly when their credit will be run. More

Customer service is the car service department is great. Ryan Neely answered all my questions and he was very straight forward in what services was needed to keep my vehicle maintained. great. Ryan Neely answered all my questions and he was very straight forward in what services was needed to keep my vehicle maintained. More

Promp and professional, clean building interior and good advice in terms of vehicle maintenence routine advice in terms of vehicle maintenence routine More

Ryan was so polite and helpful, he also helped me and my car by changing its oil. car by changing its oil. More

I didn’t like how my purchase went I was very rushed along with being rushed through the finance department. And it took forever. There were a few things that had to be done on my car, which we schedule along with being rushed through the finance department. And it took forever. There were a few things that had to be done on my car, which we scheduled, and then when I brought it in for the work, my salesman wasn’t there. He was delivering a car and nobody knew what needed to be done today. I took my car in for service Ryan my service tech contact was really good in accommodating the only thing is the process of getting just a plain oil change is just about is painful is purchasing a new car. The service was great, but I don’t know why there’s so many steps to just getting an oil change. More