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Toyota of Rock Hill

Rock Hill, SC

4.7
1,234 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,234 reviews

January 16, 2025

Outstanding Performance from Austin Service Department top notch 1st Time Customer Austin listened and spoke clearly Sales people leaning on cars One with his arm against the window about to b More

by justinrayhartsell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 18, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (803) 328-2886 so we can assist you further.

January 16, 2025

I was impressed on my first walk in to Rockhill dealership a few weeks ago, clean and with a few holiday decorations without being too much. I was further impressed by the courtesy and professional More

by Glendagordon22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Funderburk, Quentin White
Jan 18, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Not good service. Tried to get my Highlander fixed but was charged for something I didn’t need. Only wanted to get my car fixed. Its making beeping sounds. More

by Largen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Neely
Jan 21, 2025 -

Toyota of Rock Hill responded

I apologize that you experienced issues with the service department. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Mike Reidy Service Director Toyota of Rock Hill m.reidy@toyotarockhill.com (803) 325-9254

Jan 22, 2025 -

Largen48 responded

My name is Lawrence Gennis. My email is largen48@comporium.net. I am still hearing a beeping sound while driving. It’s very sporadic and only last for a second. I don’t get any indication on my dash or anywhere. Your teck should have my car diagnose. Instead he had my car tires aligned and rotated.

January 16, 2025

Great service. Very fast. Teck was very good. Explained everything. Very clean and comfortable lounge. More

by Largen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
Jan 22, 2025 -

Toyota of Rock Hill responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 15, 2025

Great job by the staff at the dealership and especially by Cole Jarrett in the service department More

by Mejarrett9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Jarrett
Jan 15, 2025 -

Toyota of Rock Hill responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2025

Service was 100% professional and very knowledgeable. Master machanic that worked on truck displayed high level of confidence More

by peeler.reggie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 17, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2025

I like the video that shows and explains the repairs that are needed in detail. More

by msthompson1954
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
Jan 16, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2025

Highly professional, they took their time finding the issues and went above and beyond to correct the problem. More

by 4Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin emmerling
Jan 16, 2025 -

Toyota of Rock Hill responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

January 14, 2025

Toyota of Rock Hill always takes good care of me and my car service needs. Everyone always professional and efficient. More

by nakishia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 15, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2025

They are very easy to work with and professional even when they don’t have good news. More

by Dsl196700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
Jan 12, 2025 -

Dsl196700 responded

Ryan is very helpful and professional in Toyota of Rock Hill. Great service rep in meeting my needs

Jan 13, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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