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Toyota of Rock Hill

Rock Hill, SC

4.6
1,372 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,372 reviews

March 18, 2025

Good experience! Very friendly service person! Took less than an hour! Very pleased! Took time to explain charges! More

by Gaffneyraised
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Mar 22, 2025 -

Toyota of Rock Hill responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

Was a time I highly recommended them. Now they apply high pressure and misdirection to get signatures to sell my info for advertising, and voluntarily relinquish all warranty rights. The More

by scott.hesterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kailey, unknown supervisor
Mar 22, 2025 -

Toyota of Rock Hill responded

We apologize for the inconvenience caused by your recent service experiences. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Mark Pellett Service Manager Toyota of Rock Hill (803) 325-9233 mpellett@toyotarockhill.com

March 18, 2025

Toyota Rock Hill does all the maintenance on my Tundra. Tim Fox is my service advisor and I have complete faith in him. He keeps me updated on what needs to be done and always has my truck ready when h More

by Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Mar 22, 2025 -

Toyota of Rock Hill responded

Hello Lewis, we're happy you found Tim to be so supportive during your experience here at Toyota of Rock Hill. Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

I was happy with their internet sales manager and my sales rep. They got me the car I wanted pretty quickly. I am not at all happy with the fact that we paid the full sticker price, yet the factory inst More

by lpollard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
Mar 22, 2025 -

Toyota of Rock Hill responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at solszewski@advantagecars.com when you have a chance. Thank you, and we look forward to hearing from you. General Manager solszewski@advantagecars.com

March 18, 2025

Toyota Of Rock Hill is always so clean and organized. From the time you drive up to drop my car off and get a prompt greeting, to the time they alert me while in the customer lounge. More

by andrew_northwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fox
Mar 22, 2025 -

Toyota of Rock Hill responded

Hi, thank you so much for your positive comments about Toyota of Rock Hill! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2025

TIM WAS GREAT TO WORK WITH AND GET US ALL TAKEN CARE OF WITH SEEKING TO HELP US MAKE THE BEST DECISIONS FOR THE CAR AND NOT SPEND WHERE WE DIDN'T NEED TO! More

by MICHAEL.DOIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM
Mar 20, 2025 -

Toyota of Rock Hill responded

Hi, we're happy to hear you had such a positive experience with Tim! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2025

Excellent service very professional muy contentos con el servicio el mejor en sur y norte carolina More

by Angie7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Evans
Mar 20, 2025 -

Toyota of Rock Hill responded

Hola, tus comentarios y calificaciones son muy importantes para nosotros. Si necesitas ayuda, no dudes en avisarnos. ¡Estaremos encantados de ayudarte!

March 17, 2025

Excellent service department always does a great job. Never had a bad experience , I have 2 Toyota’s and I bought them there More

by mazzmm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 20, 2025 -

Toyota of Rock Hill responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

March 16, 2025

Good service. Good people. Good transparency and they do good work, but the prices are high More

by JamesC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 19, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 15, 2025

The service today was excellent. I was in and out of there in about an hour. More

by axlnsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 18, 2025 -

Toyota of Rock Hill responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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