Toyota of Ridgecrest

I took my older but beautifully running Toyota Camry in for 2 routine services - an oil change and a recharge of the coolant. I left with a car that made it one mile before making a noise like a squeali for 2 routine services - an oil change and a recharge of the coolant. I left with a car that made it one mile before making a noise like a squealing pig, as well as lurching forward. They saw an older woman with an older model car and they thought $$$ - as they then diagnosed the problem as the 'harmonic balancer' needs replacing. Harmonic balancers are supposed to last the life of the car, plus my car only has 156,000 miles on it. They killed my car, and I have friends and family as witnesses to the condition the car was in when it was taken in to be serviced. My car no longer runs and is not driveable. They also broke the perfectly working driver side door handle and they thought I should be thankful that they didn't charge me to replace it! I highly suggest you think long and hard before taking your car to Toyota of Ridgecrest and consider going to another location for servicing of your vehicle, either another mechanic, or even out of town to Lancaster or Palmdale. More

Paul was very helpful and professional as usual. He is very efficient and caring about my appointments. He is very efficient and caring about my appointments. More

I’m driving my fifth Tacoma from the local Toyota dealership and I’ve had every single PM done by their service department and I have had nothing but fabulous care for me and my Taco! dealership and I’ve had every single PM done by their service department and I have had nothing but fabulous care for me and my Taco! More

Enjoyed working with Rick. Very personable, and we felt honest. living in a small desert town it is important to feel secure in dealing with honest people. Very personable, and we felt honest. living in a small desert town it is important to feel secure in dealing with honest people. More

Very pleasant and relaxing process very pleased the service department is very easy to work with as well service department is very easy to work with as well More

very friendly and courtesy , check me in quickly ,service was done promptly very satisfied will return for further service was done promptly very satisfied will return for further service More

I am very grateful that we have a Toyota dealership of this caliber in Ridgecrest! this caliber in Ridgecrest! More

This is the greatest place to shop for a new car they have the best cars in stock plus the best service personnel to help you have the best cars in stock plus the best service personnel to help you More

Everything went well and service was quick. Bobby and the crew were very helpful. Thanks Bobby and the crew were very helpful. Thanks More

They are efficient, communicate well, and appointments are easy to make and we don't have to wait long to get our car in. (This time it was the next day!) are easy to make and we don't have to wait long to get our car in. (This time it was the next day!) More