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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,322 Reviews

1,323 Reviews of Toyota of Richardson - Service Center

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July 21, 2019

Excellent customer service Customer service was friendly, professional, and knowledgeable. I was updated as work was in progress and was given a rental while work was being comp More

by BRn1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Jul 22, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 20, 2019

Geat Service No hassel. Lee was great. No problems. Would reccomend dealership. Not pushy. Will definetly go back. Don't change a thing. Great service hassel free. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 22, 2019 -

Toyota of Richardson responded

Glad you had a great experience Mike. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 17, 2019

Toyota Care Service. Work was done promptly while I waited. Toyota of Richardson performed my 25k final service on my Highlander. Upon inspection, it was determined I needed a tire and wheel alignment, with one More

by Kenray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Tchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Pacheco , Nick Williams, Brad Clark, Sean Russell, Ray Bellamine, Jerry Purnell
Jul 18, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Kenray. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

July 15, 2019

Great service and services agents! Had an appointment for service. Service agents were there when I drove up, went over all services I had requested. I was in and out in a very timely m More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department John. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 13, 2019

93 FourRunner Our service rep want beyond what was necessary to get the information we needed to register our car. Necessary repairs were done, but nothing superfl More

by JBap93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie (service rep, Richardson) & two very nice cashiers.
Jul 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

July 12, 2019

Reliable service Excellent customer service.would like to recommend others.As the service is reliable, we always want to come at this service location.thanks for bein More

by Muhammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sirle olaguez, Josh Akridge, Nick Williams
Jul 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

July 11, 2019

Oil change Good service with professional hands on it. Little bit pricey but delivered on time. Would be great if they offer more of affordable service coupons. More

by Texans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

July 10, 2019

Toyota of Richardson service department In and out quickly, service advisor let us know everything that was needed, very professional . Love the courtesy van service, recommend dealership to More

by Comment0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

July 08, 2019

‘07 maintenance Pretty quick turn around time for the amount of customers being served. Been taking our car to Toyota of Richardson for several years and have always More

by jf.ls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jul 09, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

July 07, 2019

Toyota of Richardson Excellent service as usual! Scott Michael and the crew at Toyota of Richardson never lets me down. Thanks guys! I ‘ll see you at 15,000 miles! More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Jul 08, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Bill. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

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