Toyota of Richardson - Service Center

Pretty friendly and helpful professionals Toyota staff were welcoming friendly and helpful even during a busy day! Thank you Toyota for taking care of my vehicles and also for your flexibilit Toyota staff were welcoming friendly and helpful even during a busy day! Thank you Toyota for taking care of my vehicles and also for your flexibility. More

In and out quick Kevin McGuire took good care of me. He answered all my questions and let me know I need to take care of on my car. Kevin McGuire took good care of me. He answered all my questions and let me know I need to take care of on my car. More

Service Prompt service, short wait time and my new service advisor, Mr. Lee, was very accomodating . I would return back for my vehicle maintenance needs hopi Prompt service, short wait time and my new service advisor, Mr. Lee, was very accomodating . I would return back for my vehicle maintenance needs hoping to have the same excellent service. More

Satisfied customer I was very pleased with everything at this location. Customer service was excellent and wait time was minimal. Cleanliness of the service area was exc I was very pleased with everything at this location. Customer service was excellent and wait time was minimal. Cleanliness of the service area was excellent as well. More

Maintenance on Camey From the initial call to book an appointment to check out the staff was great n listened to my concerns n addressed them. I have now officially foun From the initial call to book an appointment to check out the staff was great n listened to my concerns n addressed them. I have now officially found my dealership after relocating to Dallas. The first dealership I tried failed as staff was disinterested in customer service. More

Lee Schuster excellent service manager I have been using Toyota of Richardson for 17 years for service and repairs for my 2002 4 Runner. In those 17 years I have encountered many service m I have been using Toyota of Richardson for 17 years for service and repairs for my 2002 4 Runner. In those 17 years I have encountered many service managers and have not been happy with many of them. However, this time I selected Lee Schuster as my service manager. He is the best service rep that I have worked with. He is professional, knowledgeable, and honest!. He is the reason that I will continue bringing this old 4Runner in for service and repair. More

Highly recommend All around nice staff and excellent customer service. The services guy i had the pleasure helping me was Scott very nice/knowledgeable I would recomme All around nice staff and excellent customer service. The services guy i had the pleasure helping me was Scott very nice/knowledgeable I would recommend him to anyone in my family or my friends that owners a Toyota. More

They always take good care of me Sisi Olaguez is my sales representative. Besides being an adorable person she is really an important part of our business. Thanks to her our vehicle i Sisi Olaguez is my sales representative. Besides being an adorable person she is really an important part of our business. Thanks to her our vehicle is always on perfect shape. She anticipates maintenance needs we have to do in the future, that helps us plan and program according to our budget. More

First Class Dealership & First Class Service You can’t find a better dealership in all of Dallas/Fort Worth Metroplex! From the first time you walk through their doors to look at cars to the man You can’t find a better dealership in all of Dallas/Fort Worth Metroplex! From the first time you walk through their doors to look at cars to the many times you visit the service center. You won’t find more knowledge, experiienced, reputable, employees. For these folks, it’s not just a job, it’s a career and a passion to keep you a satisfied and happy customer. I would not look or buy my next Toyota from any other dealership in all of North Central Texas! Hands down the very best (Top 10%) in the import auto industry across the USA. You will not be disappointed. More

Pretty good service Shop was closed so had to leave car and drop key at the box. Called first thing in the morning explaining what the problem was. Dave Walc called for m Shop was closed so had to leave car and drop key at the box. Called first thing in the morning explaining what the problem was. Dave Walc called for more info said will call back at 11AM it’s monday kind busy. I did not get call at promised so I called and he called back in half an hour. They could not find the problem on my first complaint but my AC need some freeon. The car was ready in the afternoon. More