Back

Toyota of Richardson - Service Center

Richardson, TX

4.9
1,049 Reviews

1,049 Reviews of Toyota of Richardson - Service Center

Sort by
October 11, 2016

Customer since 2005 I have been a Toyota owner since 2005 when I purchased my Sequoia. When my previous service advisor left Toyota of Richardson to pursue other opportu More

by Sequoia05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA, Alan Bostley
Oct 21, 2016 -

Toyota of Richardson responded

Hello, and thank you so much for leaving us a review! We always aim to build long-term relationships with our customers, and we are very pleased to hear that our the years our excellent customer service has continued to impress you. We will be sure to pass your kind words along to the team. Thanks for choosing Toyota of Richardson!

October 07, 2016

6th month service cycle Lee was of great help in handling the scheduled service, the zaktek and couple little parts that needed taken care of on my vehicle. My toyota looks More

by avalon2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Toyota of Richardson responded

Hello! Thanks for the review! We are so glad to hear that you enjoyed your time in our service department. Thank you for remaining in the TOR family. We really appreciate it!

September 15, 2016

Service I have always taken my vehicle for service to Toyota of Richardson, whether it's just for oil a nd filter change, but in every occasion, my Technical More

by vanam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2016

Fantastic service with great people. Very fast! I was in and out within one hour as promised. My service advisor was very professional and courteous. I am very pleased and will be back soon. More

by hi.my.name.is...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Hameed, James Holloman
August 26, 2016

Exceptional service Truly a very efficient and friendly service center. The advisors have the customers needs in their mind. Not motivated by other gains as some. fancy More

by TF Richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott King , Scott MacDonald
Sep 06, 2016 -

Toyota of Richardson responded

Hello! We appreciate all the kind words! It's our goal to be a friendly face in the automotive world, and we are so pleased to hear that is exactly what you encountered when visiting us. We hope to see you again at your next service visit - thanks for choosing Toyota of Richardson!

August 14, 2016

Tire repair Great hospitality, dependable service, every one I met was very supportive and friendly. I am long time customer for this service center. I witness gr More

by BT
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Joel Johnson
Aug 22, 2016 -

Toyota of Richardson responded

Greetings! We always aim for excellence in customer service, and we are beyond pleased to hear that you had such a fantastic experience with our service department. Thank you so much for choosing Toyota of Richardson!

August 10, 2016

Best Dealership in Texas Outstanding customer service. Alan Bostley is an excellent advisor. Very knowledgeable and professional. Always fixed right the first time. Would r More

by mmcconnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holloman, Alan Bostley
Aug 22, 2016 -

Toyota of Richardson responded

Hi, and thank you for your feedback. We are so happy to hear that you are satisfied in the service you have received here at Toyota of Richardson. See you at your next service appointment!

August 07, 2016

Outstanding Our service advisor Lee Schuster was outstanding with his exceptional customer service. I felt right at home. We were visiting in Dallas from Kansas More

by Rich Ayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremi Chapman
Aug 08, 2016 -

Toyota of Richardson responded

Hi, Rich, and thank you so much for leaving your feedback. First off, welcome to Dallas! We are very pleased to hear that Lee and our staff provided you with exceptional customer service during your visit. We're happy that we got your air working again - that Texas heat is brutal! Thank you so much for choosing Toyota of Richardson!

August 05, 2016

...required maintenance exceptional service! We have been dealing with Toyota of Richardson (Lee Schuster and Dwain Dorsey) for approximately 15 years; keep coming back becau More

by Rosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Toyota of Richardson responded

Hi, Rosie, and thank you so much for leaving your feedback! We are so pleased that you had such a great experience working with our service department. We aim to build loyalty and trust with our customers, and it sounds like that is exactly what you experienced! Thank you so much for choosing Toyota of Richardson!

August 05, 2016

friendly, professional They know what they're doing, they are friendly to deal with, they have good processes and can handle a large volume of cars efficiently. Thanks! More

by michael.barth2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vien Nguyen
Aug 08, 2016 -

Toyota of Richardson responded

Hi, Michael, and thank you so much for leaving your feedback. We are beyond pleased to hear that you had a fantastic experience working with us to purchase a new vehicle. Thanks for choosing Toyota of Richardson!

...
95
...