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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,323 Reviews

1,323 Reviews of Toyota of Richardson - Service Center

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September 27, 2019

25,000 check up Awesome job as always. Been going to this service place for 30 years! Wouldn’t go anywhere else! Lee’s service is always friendly and helpful! More

by theaandp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 26, 2019

Great prompt service Service was prompt and all work performed as requested with no problems or issues. Wish that service personnel return driver seat to position owner le More

by Dealer Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 25, 2019

Amazing service David Walc is an excellent service advisor. I know I can trust him with my car. He's worth driving 40 minutes to Toyota of Richardson, instead of goin More

by Great service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walc
Oct 16, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 25, 2019

Speedy Rescue Your team took us in immediately when we had an emergency and finished lightyears ahead of expectations. My advisor was really nice and took care of u More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Sep 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 24, 2019

It was goodod It was excellent. I look forward to taking my two Prius’s to be serviced at Toyota in Richardson the next time it is required. Emilio Martinez More

by Emilio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 23, 2019

Tire Replacement Overall it was a great experience. I went early to get my tire replaced and they attended me quickly. They also offered me some donuts and also patien More

by LeoMedina07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug and Erik
Sep 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 21, 2019

Lee was very professional, respectful, polite, understanding Excellent interpersonal skills , friendly, professional, informative, polite understanding and respectful . He knew exactly what my car needed and adv More

by Kemmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 21, 2019

Professional quality service As always quality service by a professional staff. Service department was slammed on a Saturday. A great team of employees made it all run smooth. More

by Kenny B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 19, 2019

Very happy customer! From the time I arrived to the time I left the Toyota service department, I received great customer care. I appreciated how my advisor, Richard Dover More

by Josie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dover
Sep 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 18, 2019

Efficient and fast The service was pretty good and the team went above and beyond to discover an issue on the car and get fixed properly. The solutions given were satisf More

by Flavio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado
Sep 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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