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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,050 Reviews

1,050 Reviews of Toyota of Richardson - Service Center

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September 13, 2017

Very good dealer. I am satisfied every time I brought my car for service.That's why I gave them that rate in my review.I think I would like to recommend this dealer to More

by Robert 2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Bostley
Sep 18, 2017 -

Toyota of Richardson responded

Thank you for the five stars, Robert! We truly appreciate your continued business with us, and we look forward to working with you again!

September 02, 2017

Always great service Have used TOR for years for service and buying cars. Have found their service always good. Recommendations are not push but explained and have been More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Sep 07, 2017 -

Toyota of Richardson responded

Thank you for the great review, Mike! We have truly appreciated your continued business over the years and having you as part of the Toyota of Richardson family. We look forward to working with you again in the future!

August 25, 2017

Great Service! I am leasing a 2016 RAV. I have taken it in for service as suggested, and the staff at the Service Department has been wonderful. I got my car back af More

by HappyCustomer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Edward Rogner
Aug 28, 2017 -

Toyota of Richardson responded

Thanks for the great review! We are thrilled that our team provided great service for you. We look forward to working with you again!

August 11, 2017

Great work! James Holliman (Service Director) and Alan Bostley (Sr. Service Advisor) as well as the entire service dealership have gone above and beyond the call More

by foodcritic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Barnette, James Holloman, Alan Bostley
Aug 21, 2017 -

Toyota of Richardson responded

Thank you for the great review! We have truly appreciated having you as part of the Toyota of Richardson family and your continued business. It is wonderful to hear that you enjoy working with James and Alan and the rest of our team. We look forward to seeing you again!

June 20, 2017

great at greeting and explanation of work done and delivery Waiting room is pleasant. They offer refreshments and a ride if you want to leave car. Friendly place. Great at greeting, like they are happy you chos More

by Deanna Hackler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember name. but the pictures above were not the person so I chose naame without pic, Matt Grier, Randy George
Jun 21, 2017 -

Toyota of Richardson responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

May 31, 2017

Toyota of Richardson Service Department was disappointing I won't be going back after the service advisor and service manager were unresponsive in resolving my complaints. Their communications were weak and More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee Schuster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Grogean, James Holloman
May 20, 2017

Excellent Service Department The service department has been providing quality service for my vehicles for a very long time. They have been very accommodating and fair in all my d More

by Oldguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Holloman was my sercive tech and has just returned to the department. He is very knowlegeable as far as auto mechanics are concerned. Always pleasurable to work with!, James Holloman
May 22, 2017 -

Toyota of Richardson responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the service of your car! We are glad our staff took such great care of you! We appreciate your business, come back and see us again soon!

May 07, 2017

Toyota of Richardson is the best! Safayet has given me nothing but respect and great service since the moment I drove through the door. Please keep him for a really long time. More

by Jsboid611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safayet Ahmed
May 16, 2017 -

Toyota of Richardson responded

Thank your for the high marks! We're very proud of Safayet and the rest of our service team for their hard work and dedication to providing top-level customer service. We're always delighted to get feedback like this to let us know our team is right on track! We appreciate the review, and thank you for choosing Toyota of Richardson!

April 26, 2017

Great service from Aaron at Toyota of Richardson Working with the service rep I was assigned was very good. He worked with me and my son who was in Colorado making sure his mother got the best servi More

by S A Thomason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Reyes (I think was last name)
May 02, 2017 -

Toyota of Richardson responded

Thanks, S A. We appreciate your business and hope your family appreciated the service that was received. Thanks again!

April 21, 2017

Regular Maint My experience was amazing. The service advisor, Safayet, really knew what he was talking about, didn't push anything on me, let me take my time with m More

by Muhammad Ahmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safayet Ahmed
Apr 24, 2017 -

Toyota of Richardson responded

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us at Toyota of Richardson. Thanks again, Muhammad!

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