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Toyota of Richardson - Service Center
Richardson, TX
1,147 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,147 Reviews of Toyota of Richardson - Service Center
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April 05, 2019
Service I bought my Avalon from this dealership, and continue to have it cared for by their service center. I have an assigned service manager, so I know who I bought my Avalon from this dealership, and continue to have it cared for by their service center. I have an assigned service manager, so I know who will be handling, and organizing the service for me. Whether it’s mechanical maintenance, or tires, it’s done and ready in a timely manner. Since my car is a Toyota, it doesn’t need a lot, but it’s reassuring to have such a professional backup available. More
by Myavalonhappygal
Employees Worked With
March 30, 2019
Excellent Toyota of Richardson always provides top notch service. The staff is always friendly and eager to please. I drive a great distance because I appreciat Toyota of Richardson always provides top notch service. The staff is always friendly and eager to please. I drive a great distance because I appreciate the service provided here. More
by KikaJ
Employees Worked With
March 29, 2019
Customer focus & service Arthur J was the best CSR Mgr I’ve worked with to date! Kept me apprised of work status, explained any work & detail, plus fixed some minor issues at Arthur J was the best CSR Mgr I’ve worked with to date! Kept me apprised of work status, explained any work & detail, plus fixed some minor issues at NC. Very good experience compared to what I’ve encountered over 40 yrs :-) More
by Coyote79
Employees Worked With
Arthur J
March 27, 2019
Toyota of Richardson continues to get it done . I have been taking my Toyota trucks here for years now. Lee Schuster continues to take great care of me and I know that I’m in good hands with him. . I have been taking my Toyota trucks here for years now. Lee Schuster continues to take great care of me and I know that I’m in good hands with him. People are generally wary of taking their vehicles to dealerships, but I can’t imagine taking my truck anywhere else. More
by Jason M.
Employees Worked With
March 26, 2019
Service As usual the service is always great, the people make the difference. They take the time to provide detailed explanations of the recommended service a As usual the service is always great, the people make the difference. They take the time to provide detailed explanations of the recommended service and an estimated time to complete the job. More
by Pk
Employees Worked With
March 25, 2019
Always a wonderful experience Reasonably priced, professional and always a pleasure to deal with. Never pressured to do more than is needed. TOR makes dealing with routine car stuf Reasonably priced, professional and always a pleasure to deal with. Never pressured to do more than is needed. TOR makes dealing with routine car stuff a pleasure! More
by Jodid
Employees Worked With
Parrish in service
March 24, 2019
New Car, Same Quality Service! Toyota if Richardson has a busy Service Department for good reason. They do quality work everytime. Lee took great care of me and my car, as usual. ( Toyota if Richardson has a busy Service Department for good reason. They do quality work everytime. Lee took great care of me and my car, as usual. (He's been my service advisor for more than 10 yrs. and for now a third Toyota in the family!) Sure there was a line at the cashiers' desk, but it was the typical rush at the end of the day. The cashiers are really great at processing payment efficiently. I may have purchased my new Toyota from a different dealer, but I will continue to bring my new Toyota ONLY at Toyota of Richardson for service. More
by DFWcommuter
March 23, 2019
Recall The service department was very professional.the area was efficient and very clean. Everyone was smiling and seemed to love being there. Our rep was v The service department was very professional.the area was efficient and very clean. Everyone was smiling and seemed to love being there. Our rep was very helpful & informed. Good experience More
by ShirleyG
Employees Worked With
Check out people, Randy George
March 22, 2019
Wiggle and shake Took my car in with issues with shaking during driving. Parish got me in and out as fast as he could. He let me know what they were doing and what w Took my car in with issues with shaking during driving. Parish got me in and out as fast as he could. He let me know what they were doing and what was needed. He was amazing. More
by MacCogdell
Employees Worked With
Parish
March 22, 2019
Feel well cared for, couteous The online booking system is useful. Staff are very courteous. Job done well. Not always super-quick! Extras (cookies, water, good WiFi in clean wait The online booking system is useful. Staff are very courteous. Job done well. Not always super-quick! Extras (cookies, water, good WiFi in clean waiting area) are good More
by Dinah
Employees Worked With
Scott MacDonald
