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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,277 Reviews
Call Service Center (972) 201-9228

1,277 Reviews of Toyota of Richardson - Service Center

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November 21, 2024

Grait team, thank u for your attention to me, I hope to see u again soon More

by edmon6031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Report | Print
Nov 25, 2024 -

Toyota of Richardson responded

Thank you for your wonderful 5-star review! We’re so glad to hear you had a positive experience with our team. It was a pleasure assisting you, and we look forward to seeing you again soon. Thank you for choosing us!

November 21, 2024

Have been using Toyota of Richardson since 1999. Always have professional service, done in a timely manner. I totally depend on service advisor Lee Schuster to keep my vehicles in great running ord More

by Just Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Toyota of Richardson responded

We're delighted to hear that you've been a loyal customer since 1999! It's wonderful to know that Lee has consistently provided excellent service and kept your vehicles in top condition. We value your long-standing trust and look forward to continuing to serve you in the future.

November 21, 2024

I received an excellent customer service and good recommendations for my ca service. Thank you More

by helenjo2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Toyota of Richardson responded

We're thrilled to hear that you received excellent customer service and helpful recommendations. We strive to provide top-notch service to all our customers. Thank you for choosing us!

November 20, 2024

Every person I dealt with was very professional and personable. Eduardo was very helpful regarding the condition of my vehicle and what I needed to do to keep my car in tip top shape. More

by esartain68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Report | Print
Nov 21, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We're so glad to hear that Eduardo was able to assist you and provide helpful advice on maintaining your vehicle. It's great to know that you felt well taken care of by our professional and personable team. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again!

November 20, 2024

I’ve been a customer of Toyota of Richardson for about 4 years now and they deliver great customer service consistently and their maintenance technicians deliver the highest quality work. I highly recommend More

by Joshua.calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Nov 21, 2024 -

Toyota of Richardson responded

Thank you so much for your kind words and continued trust! We're thrilled to hear that you’ve had consistently great experiences with our customer service and maintenance team. We truly appreciate your recommendation and look forward to serving you for many years to come! If there's anything else we can do for you, don’t hesitate to reach out.

November 19, 2024

We were able to get the car in right away which was important because my daughter was taking it on a trip. Really appreciate th level of service. More

by colleengilmour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin and I’m not sure
Report | Print
Nov 20, 2024 -

Toyota of Richardson responded

Colleen, we’re thrilled to hear you had such a positive experience! It's great to know we could assist you promptly, especially for your daughter’s trip. Thank you for your kind words about our service; we look forward to helping you again in the future!

November 19, 2024

Timely and excellent service - Lee schuster is an excellent service manager - well behaved and knowledgeable More

by Leelamvarghese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Toyota of Richardson responded

Thank you for your positive review! We're so glad to hear that you received timely and excellent service, and we truly appreciate your kind words about Lee. We take pride in having knowledgeable and professional team members, and it's great to know that Lee made such a positive impact on your experience. If you need any further assistance, feel free to reach out!

November 18, 2024

First time visiting this location for service and it was absolutely an awesome experience from the minute we lined up to the end. Everyone is very welcoming and very friendly especially Ryan! More

by cardonam76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 20, 2024 -

Toyota of Richardson responded

We're thrilled to hear you had an awesome first visit! Our team works hard to create a welcoming atmosphere, and we’re glad Ryan made a positive impact. We look forward to seeing you again soon!

November 17, 2024

Ryan was great! Highly recommend. Nice guy. Good communication. Word word word word word word. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 20, 2024 -

Toyota of Richardson responded

Thanks for the fantastic review, Aaron! We're thrilled to hear that Ryan made such a positive impression with his communication and service. Your recommendation means a lot to us!

November 17, 2024

Casey had me in at 6:34 and out at 7:04. He truly respects his customers’ time, and I appreciate that. More

by billweed98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
Report | Print
Nov 20, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We’re so glad to hear that Casey respected your time and got you in and out so efficiently. We truly value our customers and are happy to have provided you with such great service. We look forward to seeing you again!

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