Toyota of Richardson - Service Center

15 word Helpful Informative No long wait time Clean Respectable Happy A B C D time Clean Respectable Happy A B C D More

Toyota of Richardson service department has fast and friendly service. I would highly recommend them friendly service. I would highly recommend them More

Part department customer service is excellent. Very knowledgeable and Friendly staff. He suggested how to fix color and scratch. Took time to explain how to fix the issue. Very knowledgeable and Friendly staff. He suggested how to fix color and scratch. Took time to explain how to fix the issue. More

Service was great. Needed a new battery. However, that is all I needed. I appreciated the free multi point check and topping off of fluids and tire pressures, BUT, the Needed a new battery. However, that is all I needed. I appreciated the free multi point check and topping off of fluids and tire pressures, BUT, the person doing that probably not the same as who did the electrical check and changed the battery. Probably was a porter. They do not knw all the server to be performed. So what they did was scrap every server sticker off my windshield as though as was getting oil change. They scrapped the Costco tire rotation and balance due sticker, and the Toyota oil change due stickers. Not paying attention to what the actual service was to be performed. They replace them with the new sticker saying service is do in 5K miles even though the next oil is sooner. You guys need to understand that my tires are handle by Costco and everything by you guys. More

Maegan is a great sales technician. Fantastic attitude and friendly. Thank you very much. Would like her every time I bring my vehicles in. Fantastic attitude and friendly. Thank you very much. Would like her every time I bring my vehicles in. More

Everything was Excellent, they explained to me what my car needed by the mileage it has and it came out fast car needed by the mileage it has and it came out fast More

Casey Stiger provided the best service I could have asked for. He gave a refreshing experience that the automotive world no longer provides. He was approachable and friendly. The service was completed in the for. He gave a refreshing experience that the automotive world no longer provides. He was approachable and friendly. The service was completed in the time frame discussed without a hitch. Casey is the type of employee you want representing your company. More

Great customer service, Benito is awesome he has a great attitude, and very humble with the customer attitude, and very humble with the customer More

The overall experience was outstanding. The moment i drove in i was immediately helped and directed to where i needed to be. The actions performed on my truck were done in a very timely man The moment i drove in i was immediately helped and directed to where i needed to be. The actions performed on my truck were done in a very timely manner and the communication was on point. I am extremely happy with the toyota service department and will be directing all my friends and family to yall! Thanks again for an awesome experience More

Waiting room out dated but service quality and kindness over seeds. Been coming here for yrs and been hoping to see a refreshed lobby for customers. over seeds. Been coming here for yrs and been hoping to see a refreshed lobby for customers. More