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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,418 Reviews

1,418 Reviews of Toyota of Richardson - Service Center

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March 05, 2024

Thanks for your help I appreciate it and I’ll be sure to get back there soon More

by Leetuanlinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
Mar 05, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

March 04, 2024

This was my first time at Toyota of Richardson. Their service was excellent and my service tech was efficient and friendly. Overall an excellent first time experience. I will use them exclusively f More

by Jjhudd456
Recommend Dealer
Yes
Employees Worked With
Benito
Mar 05, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

March 03, 2024

Customer Service was great at the Richardson Toyota Service Center. I had the pleasure of working with Gerard. More

by bjjlyons521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard
Mar 04, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

March 01, 2024

Brandon was my service manager, he was outstanding as was everybody that works in the service department, just a pleasant experience overall ! Thank you all, I will definitely be back for any service my Taco More

by Plant'N Seeds Luke 8:11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
Mar 01, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

Mar 01, 2024 -

Plant'N Seeds Luke 8:11 responded

Thanks so much, Maria, I'll definitely be back to Richardson Toyota for future business, much appreciated, Cary Myers

March 01, 2024

Always a pleasure to deal with, no hassles, just straight business casual. I greatly appreciate the service specials. More

by Dpvo29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Mar 04, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

February 29, 2024

Soon as I got there, they took care of me fast service and very polite More

by Jermainepitts1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name, but he was a Hispanic man
Feb 29, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 28, 2024

A great experience whenever I go. The staff is very pleasant and knowledgeable. Kudos to Lee Schuster More

by patset54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

February 28, 2024

I am always happy with services provided by this dealership always there to resolve my problem More

by Sammac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
Feb 29, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

Feb 29, 2024 -

Sammac responded

Just keep taking good care of your customers and you will get 5 stars reviews without any hassle

February 26, 2024

Estoy muy Satisfecha y Contenta por El Excelente Servicio que me dan cada que llevo mi Auto a Servicio ó al cambio de Refacciones que necesita. Todo El Personal es muy Amable, me ayudan y me explican lo que More

by lucia1982mail@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesús
Feb 26, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 26, 2024

Personnel are nice and friendly. Kyle my advisor is very good in explaining the process of my car maintenance process and give me some advice. More

by Froilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Rust
Feb 26, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

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