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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,418 Reviews

1,418 Reviews of Toyota of Richardson - Service Center

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March 09, 2024

The service here is excellent. I previously lived in Allen; and I went to Pat Lobb Toyota in McKinney for service. I now live in Plano; and went to Toyota of Richardson for the fi More

by Karen
Recommend Dealer
Yes
Employees Worked With
Eddie Callejas 5 stars
Mar 11, 2024 -

Toyota of Richardson responded

I'm happy my team could help, Karen! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Maria Arenas, Customer Relations Manager

March 09, 2024

Staff was very attentive, they gave me a completion time and we're done as promised. More

by nas4006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 11, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

March 07, 2024

All the teams members are have a good attitude and best character personality and friendly especially Ms.Beth Anne Rose is a great person and she has the ability and personality of an amazing friend woman More

by rohulamin.amin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Anne Rose.
Mar 07, 2024 -

rohulamin.amin12 responded

To Toyota of Richardson which one of the best service providers and customer care in around Dallas Texas.

March 07, 2024

Great service! I’ve been using service of this dealership since 2018. Will come back. More

by Ha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose
Mar 08, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

March 07, 2024

Lee was very helpful with arranging a good time to have my low tire taken care of on Friday. More

by avalon2015
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 06, 2024

Have used this dealer for over twenty-five years. I have always been satisfied. Done More

by Notagain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

March 06, 2024

Excellent service-we will tell our friends that Toyota Richardson has friendly and efficient staff. More

by Leelamvarghese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezzie A
Mar 07, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

March 06, 2024

Casey is professional and courteous. He is always helpful and gets my car back to me quickly. I'm glad to have him as an advisor. I am consistently pleased with the service I receive at More

by HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
Mar 07, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Casey, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 06, 2024

I am pleased with the service today . It was easy to communicate with my adviser and the job was done quick . More

by frproperties
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Heriberto callejas
Mar 07, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

March 05, 2024

Benito at the service department was GREAT! He explained the job as always and I didn't have to wait long. I bought my 4Runner at Toyota of Richardson and have serviced my vehicle there for y More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
Mar 05, 2024 -

Toyota of Richardson responded

Thank you, Linda. We're pleased to hear that our team member left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

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