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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,418 Reviews
Call Service Center (972) 201-9228

1,418 Reviews of Toyota of Richardson - Service Center

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March 23, 2024

Great experience. I will continue to service my car with Toyota of Richardson in the future. More

by Sem06k
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

March 22, 2024

Thank you so much for everything you do for the service today finishing on time very fast God bless you. More

by saleeb hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezzie A
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Mar 22, 2024 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 22, 2024

Lee Schuster always delivers on time and only recommends services that are needed. Richardson Toyota provides excellent service. More

by RanCat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 20, 2024

Very professional and good service nice people I am very satisfied with the quality of service More

by lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
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Mar 21, 2024 -

Toyota of Richardson responded

Thank you for the kind words, Lee! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

March 20, 2024

The Richardson Service Center is wonderful. No hassle, no pressure just make an appointment, leave your car and you’re done! More

by chandler_missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Mar 21, 2024 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

March 20, 2024

They were able to take care of all maintenance in a few hours. Prices were very competitive and service advisor was professional and knowledgeable. More

by SJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Report | Print
Mar 21, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

March 20, 2024

Lee Schuster is the best. He takes care of me and my tundra in the best way. More

by Jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Lee, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 20, 2024

i bought my car at cowboy toyota but toyota in richardson goes beyond helpfull. service is excellent More

by jose arteaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : branden
Report | Print
Mar 21, 2024 -

Toyota of Richardson responded

I'm happy to hear it, Jose! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

March 19, 2024

Lee has been my service advisor for 20 years and he is the reason I continue to bring my 4Runners here (2). I trust him! He is always courteous and professional. Toyota of Richardson is lucky to have More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Toyota of Richardson responded

Thank you, Don! I am glad to hear our team member, Lee, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 16, 2024

Excellent service shop , supervisors are professionals , sharp and helpful.They make sure the customer is happy and understand what is going on . More

by Hoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

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