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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,417 Reviews
Call Service Center (972) 201-9228

1,418 Reviews of Toyota of Richardson - Service Center

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March 30, 2024

Only use them for service but Toyota of Richardson does a great job. Always prompt. My Toyota sales team was at Vandergriff but the service is better at Richardson (sorry Mike). More

by virginia.stark.vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver, Beth
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Apr 01, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

March 29, 2024

We always receive friendly and courteous service at this dealership. We have been buying Toyota vehicles from Richardson Toyota for over twenty years, and always use their service department for egular mai More

by debbieharalson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
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Apr 02, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

March 28, 2024

Service department is well run. Staff friendly service finished timely. The service advisor was helpful and kept me informed of the status of the service. More

by rstretcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Report | Print
March 28, 2024

Toyota Richardson always does a comprehensive job so my 2007 Camry is ticking right along. More

by rmcnsre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 27, 2024

Toyota of Richardson has great and helpful employees. Oliver was great he helped me understand the process of what was going on with my car. More

by Jazmin Tapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Report | Print
Mar 27, 2024 -

Toyota of Richardson responded

Thank you, Jazmin! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

March 27, 2024

Gerard in the Service Department at Toyota of Richardson is TOP NOTCH. I will most definitely ask for him to handle my future service needs. More

by kenneearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard
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Mar 27, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Gerard, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 27, 2024

Customer service good, waiting area Terrible no complimentary refreshments no complimentary car wash but offer $10 coupon for half wash car. All service centers I have visited this one rates Zero! More

by sstacijade23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

March 26, 2024

It was good, a bit time consuming but I really liked the service. Oliver was very efficient and helpful! More

by sabrinamtz158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Report | Print
Mar 27, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

March 23, 2024

Great service need improvement offer Car Wash per visit Service such as Sportcity Toyota did More

by Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard Joseph
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Mar 25, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

March 23, 2024

Service was very quick, neat, and friendly. Jaedon and Oliver were also efficient, polite and very kind. More

by Thai Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaedon Morgan and Oliver Villa
Report | Print
Mar 25, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

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