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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,049 Reviews

1,049 Reviews of Toyota of Richardson - Service Center

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August 07, 2023

Amazing! I was very impressed with you customer service team especially the young man Oliver. His customer service skills were amazing! He explained everyt More

by Roberto Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver M
Aug 08, 2023 -

Toyota of Richardson responded

Thank you, Roberto! It means a lot to us to know that our team member, Oliver, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

August 07, 2023

Cares for customer needs and provides explanation of the required service of your vehicle with detailed cost. More

by Eubani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Nickel
Aug 08, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

August 05, 2023

Toyota of Richardson is very trustworthy and efficient. It was easy to make an appointment, and they took time to discuss what my vehicle needed. The work was completed correctly and in a timely manner. More

by ncunn100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

August 04, 2023

Justin got my car service done quicker than expected, He kept informing the progress of service. Thank you. More

by kkeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 04, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

August 03, 2023

Ryan was great! He was very friendly and explained everything to me in a way that I could understand. It was done in a timely manner. Very satisfied! More

by amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Douglas Knowles
Aug 04, 2023 -

Toyota of Richardson responded

Glad we could help Amy! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

August 03, 2023

Always takes care of me in the best professional manner. Battery replacement was not priced competitively. More

by ramon.robinson666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Toyota of Richardson responded

Thank you, Ramon. We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

August 03, 2023

Excellent service. Did what they said they would do. Good communication kept me informed during the service and finished within a reasonable timeframe. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Aug 04, 2023 -

Toyota of Richardson responded

Thank you for the kind words, Greg! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

August 03, 2023

Excellent, fully informed service visit. Very satisfied! Quick response and minimal wait were much appreciated … kept me informed. More

by dstageberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future service needs. --Maria Arenas, Customer Relations Manager

August 02, 2023

The service department is first class. My service advisor, Lee Schuster, is always very helpful. He clearly informs me of the work needed. The techs always do the maintenance work correct More

by jwittwer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

August 02, 2023

We have purchased and service all of our cars, three vehicles since 1999, at Toyota of Richardson, which speaks to the quality, longevity, and reliability of both the Toyota automobile and the dealershi More

by samuelpool2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

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