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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,417 Reviews
Call Service Center (972) 201-9228

1,417 Reviews of Toyota of Richardson - Service Center

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April 19, 2024

I purchased my car from Toyota of Richardson and continue to return for scheduled service. Toyota of Richardson has always provided excellent service. More

by Tom.hippman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Gallup
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Apr 22, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

April 19, 2024

Very easy to make an appointment. They serviced my car quickly. Very friendly employees They did a great job! More

by Cynthia M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
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April 19, 2024

There is a guy's name Oliver , he is the best you'll have in the dealer , service department I always asked for him for my Tav4 and Tundra dor service cause I know he will take care it More

by hectorwilliam412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
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Apr 22, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Oliver, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

April 19, 2024

Good place to get your car fix. Awesome customer service. Oliver was very good. Thanks More

by abekalat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 18, 2024

very nice experience and done the good jobl love to meet your assistant manager journey nickel More

by yppatel2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : johneey nickel
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April 14, 2024

Agents are always polite. They always explain what is happening and I there will be a delay. Today was super fast! More

by Sdjohnson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

April 13, 2024

Oliver is a great employee! and the service is good and fast. but my sienna was a little dirty after the service. More

by ALEX71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Report | Print
Apr 15, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

April 13, 2024

Jesus was great to work with. Very knowledgeable, professional, patient and trustworthy. I will definitely be back More

by Ash_landers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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April 12, 2024

Oliver is awesome. If you need assistance definitely ask for him. Very communicative and respectful. More

by nclerico1993
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Report | Print
Apr 15, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Oliver, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

April 12, 2024

Great service and did the job quickly. The service advisor was great. He listened to my complaint and took care of it More

by measuret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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