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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,049 Reviews

1,049 Reviews of Toyota of Richardson - Service Center

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August 15, 2023

I have used Toyota Richardson service center for approximately 10 years for servicing my Sienna and they always do a great job. My favorite part of working with them is my service advisor (Lee) as h More

by Tina F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience, Tina. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

August 15, 2023

Lee Schuster is the reason I drive to Richardson for my vehicle maintenance! I serviced my 2002 4- Runner & now my 2018 4-Runner here. More

by janag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Toyota of Richardson responded

I am glad to hear our team member, Lee, left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

August 15, 2023

Always great service from this dealership. They are very thorough and conscientious. Always confident in using them. More

by Texasprius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix
Aug 16, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

August 15, 2023

My service provider was an excellent guy. He explained everything clearly and helped me with what needed to be done. I will surely come again for all my car maintenance. More

by nem nhean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Timothy Hogue
Aug 16, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

August 14, 2023

Clean and Courteous friendly Knowledgeable and very professional excellent service along with efficient and fair pricing. More

by Taylorwood862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

August 14, 2023

Was a very long wait and just not to good for the time otherwise the people were good More

by jboyer347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We apologize for the lengthy wait time, but we thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

August 12, 2023

The service was excellent! Benito was very kind and explained very well, looking forward to coming back. More

by Maxitrujillo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
Aug 14, 2023 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

August 12, 2023

The service was excellent and the staff were friendly & helpful. The team here as top class service providers. I would highly recommend . More

by vttok
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 14, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

August 10, 2023

Lee helped me out and was very knowledgable and candid about my service. I appreciated that he went the extra mile to show me the screw that got into my tire and share his safety concerns if we didn't cha More

by natnorthcutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

August 08, 2023

I liked everything about this service! It also was a very fast service. Thank you! More

by Jackieburrusquieta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 09, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

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