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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,049 Reviews
Call Service Center (972) 201-9228

1,049 Reviews of Toyota of Richardson - Service Center

Sort by
August 24, 2023

Efficient maintenance, friendly staff, and fair prices made servicing my car at this dealership a breeze. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
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Aug 25, 2023 -

Toyota of Richardson responded

I'm happy to hear it, Carlos! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

Helpful
August 22, 2023

I was pleased with jesus serviced he did a wonderful job and was very nice and took care of car and did many recommendations ! i hope to get him again next time around More

by Cathynguyen0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus c
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Aug 22, 2023 -

Toyota of Richardson responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Helpful
August 21, 2023

I like the way Lee Schuster handles my car and its repairs and checkups every time I come there. Thanks More

by mynattjohnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

Helpful
August 19, 2023

Very professional and quick. Also they offer me coupon..The person was very detail about my car. More

by sohelbari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

Helpful
August 19, 2023

Great service quick turnaround quick checkout. Took time to review all my mileage dates for future service and warranty questions More

by bfsmitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Aug 21, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

Helpful
August 19, 2023

Richardson Toyota dealership has very good service and they are very supportive! I got a free oil change and it was great. More

by Ngun Chin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future service needs. --Maria Arenas, Customer Relations Manager

Helpful
August 16, 2023

I was treated very Curtiously. The sales clerk was insightful about future maintenance. My car was completed fast. More

by JonathanRaabe@my.unt.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver, and one other
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Aug 17, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

Helpful
August 16, 2023

Lee was great and helpful as always. Team did a great job and was done timely. More

by RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

Helpful
August 16, 2023

12:30 appointment for oil change and low tire light. It’s now 3:30 and they finally did oil change, but sent text there was a nail in tire that was 2/32 and could not be patched, wanted $365 for one tir More

by Txlakeluvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
August 16, 2023

Fantastic service and staff at this location. it was great. Thx. Indeed, indeed. Indeed. Indeed. More

by Danny
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver
Report | Print
Aug 17, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

Helpful
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