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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,050 Reviews

1,050 Reviews of Toyota of Richardson - Service Center

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September 10, 2023

I bought my 2019 Avalon in 2020 from Richardson Toyota, I give my salesman the highest quality. I have been getting all my maintenance and everything done at Toyota of Richardson Service center. My service w More

by Summer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrell Pinnock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amine El Harchaoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Sep 11, 2023 -

Toyota of Richardson responded

Thank you for the kind words, Summer! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

September 09, 2023

Benito and Leonard the technician they did the excellent job.they are very professional.great job. More

by Shellanevillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Benito and Leonard the technician
Sep 11, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

September 09, 2023

The service was great and the service technician was very informative and polite . Very satisfied with the outcomre. More

by ecentorbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know his name
Sep 11, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

September 09, 2023

Always helpful and friendly staff. Shuttle service available, waiting rooms and clean with comfortable seating and tv. More

by Ana R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
Sep 11, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

September 09, 2023

Toyota Richardson has taken care of all my auto needs since I bought my car new. They are outstanding in meeting my needs and I would not go anywhere else for service. More

by lolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Sep 11, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

September 09, 2023

They usually do a good job in taking care of my car. I appreciate their thoroughness and professionalism. More

by Mikea_vp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Sep 12, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

September 09, 2023

I was happy with service no with customer service because of Richard attitude no answer me right More

by stajik2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Richardson responded

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

September 08, 2023

Lee is very accomodating and personable. He called me about a part I needed. He is the best in my book. More

by spkimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

September 08, 2023

I have always received very good service. Lee Shuster is my service person. He has always been accommodating and pleasant to work with and knowledge of my needs. More

by spkimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Lee, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

September 08, 2023

Able to get in and out quickly with friendly service recommendations to make and being forced to buy products or services More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
Sep 08, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

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