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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,417 Reviews
Call Service Center (972) 201-9228

1,417 Reviews of Toyota of Richardson - Service Center

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May 23, 2024

My husband and I had a great 1st time experience! Thank you to Gerald for taking great care of us! More

by Debby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald
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May 23, 2024

I have been bringing our cars here for 20 years. They have always been great to work with. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024

The service department went above my expectations they treated me like I owned a and bought from a luxury dealership. Very impressed and will keep getting service there. More

by joybuzzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

Always great w/Lee my service advisor and all the staff are as I Nice 😜❤️ More

by wilmaclark730@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
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May 21, 2024

Jaedon took really good care of me! He was excellent! It was busy being a Monday morning but you guys got me out in a timely manner. Thank you! More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaedon
Report | Print
May 18, 2024

Excellent and efficient customer service. I would recommend this dealership to my friends and family. More

by GK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kawa yahia
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May 18, 2024

Everything was great! Customer service was excellent! They get the job done and on time. More

by nem nhean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024

Nothing bad to say. Service went great. I will continue to use Toyota of Richardson for further services. More

by Rickydwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024

Love coming back to Toyota of Richadson because Brandon keep us informed about our repairs. More

by virat.saetae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 16, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience, Virat. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 14, 2024

I feel like I received the service I really needed rather than service I didn’t need More

by Alicia S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cox
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May 16, 2024 -

Toyota of Richardson responded

I'm happy my team could help, Alicia! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Maria Arenas, Customer Relations Manager

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