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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,146 Reviews

1,146 Reviews of Toyota of Richardson - Service Center

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November 22, 2023

Everyone always goes the extra mile at this dealership! ! Whether it is looking for discounts, being proactive, or anticipating needs I didn’t know I have with my car maintenances. Would 10/10 recommend More

by PSom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 27, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 22, 2023

Excellent visit! Quick oil change and tire rotation.Would highly recommend this service department to anyone. More

by markanderson1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 21, 2023

Aaron was fair, informative, helpful and overall I had a great service today .... all my questions answered, priced fair Happy with everything Thank you More

by g82julia
Recommend Dealer
Yes
Employees Worked With
Aaron cox
Nov 22, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 19, 2023

Very professional, caring about clients. Great service. The car now runs great! Quick turn around time. More

by Hvtran01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kawa yahia
Nov 20, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 18, 2023

I have been working with Lee Schuster since I purchased my 2010 Rav 4. My car is still working great More

by prussell501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

November 18, 2023

Lee Schuster has always helped me and provided service beyond expectations, including even helping me on his day off by arranging towing and service. He is excellent. Lee has been my Advisor for about 20 More

by danreich53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

November 17, 2023

I have been very pleased with the services this dealership has provided. They have been top notch. More

by J Salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Nov 20, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 17, 2023

Everything was great. It was done in a timely manner and I was updated with the status of my vehicle More

by cu_nguyen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver villa
Nov 20, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

November 15, 2023

I appreciate the service advisor team (Lee) for taking great care of my vehicle and for the sound advice on each visit. Never have any issues with service and cars are in good shape. Nice to know they kee More

by Acustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

November 15, 2023

The care and service the team at TOR gives is exceptional. Customer service is awesome from the service managers to the check out. More

by Kemaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 16, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

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