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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,417 Reviews

1,417 Reviews of Toyota of Richardson - Service Center

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June 05, 2024

Nothing but great customer service at my Toyota of Richardson. Brandon Phillips is a top knotch service manager. More

by NewsWatch Dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Phillips
June 05, 2024

You did a good job and I appreciate it Thank you so much Everything was perfect More

by Behnam.soheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Casey was the man who helped with my vehicle and he is very kind and gave me clear details on my vehicle. He was very patient and knowledgeable and reassuring of the care of my vehicle. More

by TJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey
June 02, 2024

Best Customer service and they are did maintenance In timely manner no wait on time Thanks More

by tasnimzaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Philips
June 02, 2024

Too busy, looked like short stuff in the lobby, maybe for been Saturday, however promised time was very good. More

by rccontreras33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 28, 2024

Staff pleasant. Advise good. Prepared me for the wait time so wasn’t surprised. Felt good about Toyota service taking care of my car More

by Kellison3388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cox
May 28, 2024

Very responsive to my needs. I feel like I can ask for things I'm worried about and it gets taken care of. Lee explains things to me and gives me options . More

by docjennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

I have only been one time but was out the door quicker than estimated. Picking up second car key. More

by ryan.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
May 25, 2024

Always on top & keeping me rolling when I need service. Thank You Toyota, the Best! More

by u2cutenana3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
May 24, 2024

Lee Schuster is great. We’ve been coming to Lee for over 10 years for all our vehicles. He has always been very straightforward with us on what needs to get fixed and what More

by coffeecrazy1
Recommend Dealer
Yes
Employees Worked With
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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