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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,417 Reviews

1,417 Reviews of Toyota of Richardson - Service Center

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August 17, 2024

We have been doing business with TOR since 1989 and think that answers any questions. More

by Pk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Meghan my service assistant went above and beyond to get the part needed, so I did not have to come back another day! More

by Lakers2521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan
August 17, 2024

Performed Zaktek service(paint renewal) and the 10k ToyotaCare. They do a great job taking care. Every pointer I had was noted & done. Thank you More

by Turi4r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel De La Cruz
August 15, 2024

Oliver was great and answered all my questions and kept me informed on the status of my truck and pickup and drop off times. Thanks for the great customer service!! More

by Junked247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
August 15, 2024

Benito went above and beyond to ensure that my vehicle was taken care of. He was able to assist with a warranty issue and stayed on top of the claims department to get the vehicle fixed. Benito kept me i More

by ashleyg4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
August 14, 2024

Toyota of Richardson is an awesome dealership. They give us quick appointments. The service advisors and their teams there are excellent and give great value. The staff is kind and courteous. More

by HappywithaCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for the great review! We're thrilled to hear that you find us to be an awesome dealership. It’s wonderful to know that our quick appointments, excellent service advisors, and courteous staff have left a positive impression. We appreciate your feedback and look forward to continuing to provide you with top-notch service!

Aug 15, 2024 -

HappywithaCamry responded

Please keep doughnuts in the afternoon also.

August 12, 2024

Toyota of Richardson has been my 'Go To' Service Provider for my FJ Cruiser since ~2008. Your care has given us the Road Confidence for city and interstate travel! Brandon Philips is great b/c he goes More

by magalvan_texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Philips
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for the fantastic review and for being a loyal customer since 2008! We're thrilled to hear that we have earned your trust and confidence for your FJ Cruiser. It's great to know that Brandon has been instrumental in providing you with clear, honest service recommendations. We’re proud to support your vehicle’s journey to 250k miles and beyond. If you need anything else, we’re here for you. See you next time!

August 11, 2024

Brandon took care of me from start to finish. He dealt with the insurance company and just was available at every turn of the corner. More

by janthivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for the wonderful feedback! We're glad to hear that Brandon provided you with exceptional service and support throughout the entire process. It's great to know he was there for you every step of the way. If you need anything else or have any questions, feel free to reach out. We're here to help!

August 10, 2024

Great service answered my questions and gave recommendations on how to maintain my car! Will be back soon More

by sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ouss Mahmoud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for your great review! We're glad to hear that your questions were answered and that you received helpful recommendations on maintaining your car. We look forward to seeing you again soon! If you have any more questions, feel free to reach out.

August 09, 2024

Great team, great costumer service, I’m really happy with the service. Every time I need something done on my Camry. They do a really good job fast and professional. Thanks Benito and Toyota of Richardson. More

by Gustavo letona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that you're happy with the service you receive for your Camry. Benito and the team appreciate your trust and are always here to provide fast and professional care. If you ever need anything else, don't hesitate to reach out. Thank you for being a valued customer!

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