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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,274 Reviews
Call Service Center (972) 201-9228

1,274 Reviews of Toyota of Richardson - Service Center

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December 18, 2024

The service sets the standard! It's because of this department that when I am ready to buy new car, I'll start here. More

by johnwcarlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Dec 20, 2024 -

Toyota of Richardson responded

Thank you for your fantastic feedback! We're thrilled to hear that you believe our service sets the standard. It’s our goal to provide exceptional experiences that keep our customers coming back, and we are honored that you’ll consider us when you’re ready to purchase your next car. Your support and trust in our team mean a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!

December 17, 2024

I love coming here because they are honest/accurrate, professional, and fast. I am definitely telling my friends about this place.🙌🏾 More

by Antonia Audirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
Report | Print
Dec 18, 2024 -

Toyota of Richardson responded

Thank you for your wonderful review! We’re delighted to hear that you love coming to our dealership and that you find our team to be honest, accurate, professional, and fast. Your trust and support mean a lot to us! We truly appreciate you recommending us to your friends. If you ever have questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again!

December 16, 2024

I came in fisrt in line for oil change. The acceptance was quick and easy. Service was great! More

by mikeolleres
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Toyota of Richardson responded

Thank you for your wonderful review! We're glad to hear that your visit for an oil change was quick and easy, and that you received great service. Our team aims to provide efficient and friendly service to ensure a positive experience for all our customers. If you need any further assistance or have questions in the future, please feel free to reach out. We appreciate your business and look forward to serving you again!

December 14, 2024

This time, I really liked the service and attention of the people who work there. I didn't see anyone with a bad attitude More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Report | Print
Dec 16, 2024 -

Toyota of Richardson responded

Thank you for sharing your positive experience! We're delighted to hear that you received excellent service and that our team made a great impression with their friendly and attentive attitudes. We appreciate your feedback and look forward to serving you again in the future!

December 14, 2024

Great service at this dealership. My sales rep always does a great job in making sure I'm taken care of. More

by Blake Wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We’re glad to hear about your positive experience. Please don’t hesitate to reach out if there’s anything else we can assist you with.

December 13, 2024

The dealership staff was very professional and helpful. My service advisor Harris Hung Nguyen was especially kind and thorough in assisting me to get my car properly serviced. More

by Yueying123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Hung Nguyen
Report | Print
Dec 16, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re glad to hear that Hung provided such great assistance and ensured your car was properly serviced. We appreciate you choosing us, and we’ll make sure to pass along your compliments. If you need anything else, feel free to reach out. Thank you again for your support!

December 13, 2024

Professional and prompt service on our Toyota. Went above and beyond. Will use them again. More

by trunkbears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Toyota of Richardson responded

Thank you for the great feedback! We're glad to hear you had a professional and prompt experience. We look forward to serving you again in the future!

December 11, 2024

The Toyota of Richardson dealership is a very good dealership that we have used for almost 25 years. Their service department is exceptional. I have recommended Lee Schuster as a service agent to many More

by Christiduncan128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re thrilled to hear about your positive experience over the past 25 years. Lee is a great asset to our team, and we truly appreciate your continued loyalty. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for recommending Lee and trusting us with your vehicle needs!

December 11, 2024

Marco was a great service technician. The truck work was done in a timely manner. More

by Ironchef58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco was great.
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Dec 13, 2024 -

Toyota of Richardson responded

Thank you for your review! We're glad to hear that Marco provided great service and got your truck taken care of in a timely manner. We appreciate your business and look forward to assisting you again in the future.

December 10, 2024

Helpful courteous knowledgeable. Work done in a timely manner. The pricing was fair. I would use them again. More

by jar625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Toyota of Richardson responded

Thank you for your review! We’re pleased to hear that you had a positive experience with our team—helpful, courteous, and knowledgeable service is what we strive for. It’s great to know that the work was completed in a timely manner and that you found our pricing fair. We look forward to serving you again in the future!

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