Toyota of Richardson - Service Center

Toyota of Richardson responded

Thank you for sharing your positive experience with our service. We are delighted to hear that you found our process efficient and well-organized. It's wonderful to know that our complimentary shuttle service worked so well for you, getting you to your office and back quickly during your vehicle's service time. We truly appreciate customers like you who take the time to recognize when things go smoothly. Your feedback helps us understand what matters most to our customers and motivates our team to continue providing the same level of convenient, reliable service.

Toyota of Richardson responded

Thanks for sharing your wonderful experience with us! We're thrilled to hear that our dealership and service exceeded your expectations. It's great to know that we provided you with the efficient and seamless experience you were looking for. Your feedback about getting in and out quickly while still receiving top-quality service means so much to our team. We truly appreciate customers like you who take the time to recognize our commitment to excellence, and we look forward to continuing to serve you with the same level of care in the future.

Toyota of Richardson responded

We are pleased to hear that you found our scheduling convenient and appreciated the competitive pricing for your oil change service. Your satisfaction with both the ease of booking an appointment and the value we provide means so much to us at Toyota of Richardson. We understand how important it is to have reliable service that fits your schedule and budget. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.

Toyota of Richardson responded

Thank you immensely for taking the time to share your experience with us. We truly value hearing that you consistently receive excellent service during your maintenance visits with us. It means so much to know that our team's courteous approach and expertise make a positive difference in your experience. Your confidence in bringing your vehicle to Toyota of Richardson for regular care is something we never take for granted, and we look forward to continuing to provide you with the reliable service you deserve.

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us, Scott. We are thrilled to hear that you received such exceptional assistance and found our team member to be so helpful throughout your visit. It means everything to us when customers recognize the knowledge and kindness our staff brings to every interaction. Your positive feedback truly brightens our day and motivates us to continue providing the outstanding service that Toyota of Richardson is known for. We appreciate you choosing us and look forward to serving you again in the future.

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that scheduling your appointment worked well with your schedule and that we honored your appointment time. It's fantastic to know that Justin provided you with friendly service and kept you well-informed about your future maintenance needs. Your feedback about the convenience and quality of service means so much to our team. We look forward to continuing to serve you with the same level of care and professionalism.

Toyota of Richardson responded

Thank you for sharing your wonderful experience with us! We are overjoyed to hear that your oil change visit turned into such a pleasant surprise. It's fantastic that you were able to take advantage of our Customer Appreciation Discount. We're delighted that you also received a complimentary inspection as part of your service. Your positive feedback truly brightens our day, and we appreciate you taking the time to let us know how we did. We look forward to continuing to provide you with excellent service and great value in the future.

Toyota of Richardson responded

We are elated to hear about your wonderful experience with our team. It's fantastic to know that you received such attentive service and felt truly listened to throughout your visit. We're thrilled that our staff took the time to address your concerns and went the extra mile to find answers when needed. Your recognition of the excellent training and mentorship means so much to us. We're proud of our team's commitment to ensuring every customer feels valued and heard. Thank you for taking the time to share your positive feedback about your experience.

Toyota of Richardson responded

We are overjoyed to hear about your positive experience with our service team. We understand that discovering an oil leak after your service appointment was concerning, and we truly appreciate your feedback about how our team handled the situation. It's wonderful to know that your service representative responded quickly and had you bring your vehicle back right away. We take great pride in taking responsibility when issues arise and ensuring they are properly resolved. We're pleased that our team was able to identify the torn oil plug gasket, make the necessary repair, and top off your oil to get everything back to proper working order. Your recognition of our top-notch customer service means so much to us at Toyota of Richardson. We value customers like you who trust us to make things right, and we look forward to continuing to provide you with excellent service for all your automotive needs.

Toyota of Richardson responded

Thank you for sharing your positive experience with us. We are delighted to hear that your transmission fluid concerns were addressed effectively and that you are very satisfied with the service you received. Your happiness with our team's work means everything to us, and we appreciate you taking the time to let us know how we did. We look forward to continuing to provide you with excellent automotive care in the future.