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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,556 Reviews
Call Service Center (972) 201-9228

1,556 Reviews of Toyota of Richardson - Service Center

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September 11, 2025

Thank you the good job you all did on my car. That was excellent job indeed.. I really your your customer services department. More

by faithnjoku349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Department
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September 10, 2025

Very helpful advisor who explained everything to me. Service was done quickly. Shuttle service is an unexpected bonus and much appreciated More

by Avalon
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mitch burgdorf
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September 10, 2025

First time there today. Fast service..friendly people..nice waiting areas..clean and inviting..thank you More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
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September 09, 2025

I no longer consider going to other mechanics, because I feel well cared for by Lee Schuster More

by Jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 09, 2025

Thanks for all good work. I really appreciate it your customer services and team work. More

by faithnjoku349
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boyd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
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September 06, 2025

The dealership did a great job on my car it was quick service a little miss communication on when it was ready. More

by Renramm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harris Nguyen
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September 04, 2025

Attentive and responsive. Took proactive approach with insurance and rental car companies and kept me informed More

by Glass Breakage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Childress
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Sep 19, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience with us. We are grateful to hear that our team provided you with attentive service during your visit. It means a great deal to know that we took care of coordinating with your insurance and rental car providers while keeping you well-informed throughout the process. Your feedback reinforces our commitment to being proactive and communicating clearly with our customers. We truly appreciate you taking the time to recognize the responsive service you received.

September 04, 2025

Good service I will refer to everyone Thank you for all you do for your customer More

by Oanhvu99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Nguyen
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Sep 19, 2025 -

Toyota of Richardson responded

We are overjoyed to hear about your positive experience with our team. Your feedback about receiving quality service means so much to us. We truly appreciate customers like you who take the time to share their experiences. Thank you for being willing to recommend Toyota of Richardson to others - there is no greater compliment than a customer referral. We are grateful for your trust and look forward to continuing to serve you and your automotive needs.

September 03, 2025

Service center personel were helpful and courteous. My oil change and 25k mi maintenance check was reasonably priced. More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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Sep 18, 2025 -

Toyota of Richardson responded

We are happy to hear that our service center team provided you with helpful and courteous assistance during your visit. It's wonderful to know that you found your oil change and maintenance check to be reasonably priced. Your feedback about the quality of service you received means so much to us at Toyota of Richardson. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with excellent service for all your automotive needs.

August 31, 2025

Marco was excellent. Went over all service I needed. Explained everything clearly. I would certainly recommend Toyota of Richardson More

by Sudacox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Sep 17, 2025 -

Toyota of Richardson responded

We are grateful for your wonderful feedback about your service experience. It sounds like you received thorough and clear explanations about all the work you needed, which is exactly what we strive to provide every customer. We're pleased that you felt well-informed throughout the process and that our team took the time to walk you through everything. Your recommendation means so much to us, and we look forward to continuing to serve you with the same level of care and attention in the future.

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