Toyota of Richardson - Service Center

I've been using this dealer for about 12 years and have almost always been pleased with the service. With one or two exceptions the work has been completed competently and on schedule. On the few occasions almost always been pleased with the service. With one or two exceptions the work has been completed competently and on schedule. On the few occasions when there was a problem, it was correctly promptly and they were apologetic about the problem. More

After driving Mercedes and BMW's for many years, we are now committed Toyota owners for two reasons. We're always impressed with the reliability of the cars, and Toyota of Richardson has the best service now committed Toyota owners for two reasons. We're always impressed with the reliability of the cars, and Toyota of Richardson has the best service department we've ever used. One of our cars stays at our ranch, which is 5 hours from Dallas, but we bring it back to Richardson for service because we know that Lee Schuster will take excellent care of us. Also, having an "on-site" rental agency is fabulous. Thank you, everyone. More

My family have 2 cars make Toyota.One has been bought from Toyota of Richardson and another bought from Toyota of Plano. Now, both are served at Toyota of Richardson.I'm very pleased services of Toyota o from Toyota of Richardson and another bought from Toyota of Plano. Now, both are served at Toyota of Richardson.I'm very pleased services of Toyota of Richardson. Thank you so much HAN TRUONG PHAN & HUAN TRUONG PHAN More

I have owned a Toyota since 1993 and therefore have had several dealerships service my vehicles in the Dallas/Ft Worth area. I began having my new Avalon serviced at Toyota of Richardson since about 2005 several dealerships service my vehicles in the Dallas/Ft Worth area. I began having my new Avalon serviced at Toyota of Richardson since about 2005 and because of their honesty and getting it done when they say it will be done is one of the main reasons I have stayed with Toyota of Richardson. Sometimes I'm in a hurry and my service might take longer than I can stay around so I'm offered a ride to airport, to my office, to my home or anywhere of in some cases have been offered a loaner car. My service rep, Lee Schuster, recognizes me when I drive up, and takes care of me like I was really somebody! I've got a 2001 Avalon and a 2002 Tundra that I will always have serviced at Toyota of Richardson! By the way, they keep me going so well that my 2001 Avalon still gets very close to 30MPG on highway and I have NEVER had to change plugs or plug wires with over 170,000 miles on it! When Lee tells me something needs tending to, I know I can trust him without any doubts! Thanks Lee and Thanks Toyota of Richardson! More

I needed a tune-up for my 2000 Toyota Camry. After going to the dealership I was quoted a pretty steep price; however, after some research, the dealership was willing to go lower and very friendly about it. to the dealership I was quoted a pretty steep price; however, after some research, the dealership was willing to go lower and very friendly about it. Everything ran smoothly, all I would suggest is make sure they ring up the exact quoted price at the time of check-out. More

Service is of highest quality. Technicians are excellent with knowledge and resource to research unusual problem(s). Extra care is extended to customers with special needs. with knowledge and resource to research unusual problem(s). Extra care is extended to customers with special needs. More

We live in Florida but my husband works contract in Dallas so I first stopped in here a couple of years ago after a tire accident. Matt was the first person I met and we've been customers of the Servic Dallas so I first stopped in here a couple of years ago after a tire accident. Matt was the first person I met and we've been customers of the Service Department since...getting service work done here instead of at home in Florida. -- We have a ten year old Echo w/120000 miles on it now and 50 mpg still, because of the quality service. I never worry the work won't be done or something would be overlooked. And the prices are so much less than Florida and our previous NC service departments. Matt is extremely considerate and a great representative for Toyota and this dealership. He answers any questions and promptly returns phone calls/emails/texts. You can always judge a dealership by their service department... you spend a lot more time in that area than the showroom. Toyota of Richardson is tops. More

I have purchased three Toyotas at TOR over the past 15 years and had each car serviced there. Over this time I have relied on Service Manager James Holloman for advise on service, repair, and purchasing n years and had each car serviced there. Over this time I have relied on Service Manager James Holloman for advise on service, repair, and purchasing new vehicles. James is a kind, thoughtful, knowledgable person who I credit with keeping me in a safe, reliable, great looking Toyota for these years. He is an honest, loyal, straight shooter who has gone above and beyond the call of duty in providing great service for me and recently assisting me in purchasing another terrific Toyota. Thanks to James and TOR for a great experience! More

Matt did not try to sell me anything I didn't need, he was quick to answer my questions and efficient in getting me the rental car I needed. Very prompt in letting me know the status of my car. was quick to answer my questions and efficient in getting me the rental car I needed. Very prompt in letting me know the status of my car. More

Matt was amazing! He called me every step of the way to make sure everything was perfect and kept me up to date with each stage of my car servicing. I loved it!! make sure everything was perfect and kept me up to date with each stage of my car servicing. I loved it!! More