Toyota of Richardson - Service Center

Best Dealership /Linda Toyota of Richardson has the best dealership, they are very helpful and go the extra mile to help you and are all ways friendly. their service departm Toyota of Richardson has the best dealership, they are very helpful and go the extra mile to help you and are all ways friendly. their service department will answer you questions and will tell you what is going on with your as soon as possible. Employee dealt with: Johnny Nickel Service Advisor More

Stay away from the service department Stay away! Dishonest service department is a scam. I took my 2015 SR5 Tundra 4x4 in for the 5,000 mile Toyota Care service which includes an oil an Stay away! Dishonest service department is a scam. I took my 2015 SR5 Tundra 4x4 in for the 5,000 mile Toyota Care service which includes an oil and filter change. I had read on some of the Tundra forums stories of some unscrupulous dealerships were only changing the oil while claiming to change both the oil and the filter. (On the 4x4 Tundra, to access the oil filter canister, you need to remove the skid plate that is attached by 8 bolts. You need to remove the skid plate before you can replace the oil filter.) Knowing some dealerships were short changing their customers, I marked the bolts on my skid plate with "torque seal" a product used in the aviation industry that quickly lets mechanics know if a bolt had been removed or loosened. After I picked up my truck, I checked the skid plate and sure enough, it had NOT been removed. Remember, without removing the skid plate, it is IMPOSSIBLE to remove the oil filter. I double checked my invoice, and it showed an oil AND a filter change. If their service department is willing to cut corners and not remove 8 bolts to get to the oil filter, what else are they scamming their customers for? More

Service department was top notch These guys put the word service in service department,,,Vance Holliman and crew were great ,I will always take my wifes Toyota there for service These guys put the word service in service department,,,Vance Holliman and crew were great ,I will always take my wifes Toyota there for service More

Trustworthy in 2005 when I bought my first Scion, the "gentlemen" in the service department were helpful and honest with me. I learned to trust them, especially in 2005 when I bought my first Scion, the "gentlemen" in the service department were helpful and honest with me. I learned to trust them, especially the manager James Hollaman. I bought my 2nd Scion because of the ToR service department. James and his team have always treated me like I belong. I recommend ToR to everyone and am so lucky to have them always take care of my Scion More

James Merriman Toyota of Plano always treats me like a VIP! Always respectful and courteous... I appreciate that they have a shuttle available to take me back to Toyota of Plano always treats me like a VIP! Always respectful and courteous... I appreciate that they have a shuttle available to take me back to work when I get my regular service taken care of... Jeremi and James always explain everything thoroughly, making sure I understand. I never feel "taken advantage of" when I come to Toyota of Richardson like I have at other dealerships. First class, all the way! More

Best Service Department in Texas! My many experiences with Toyota Richardson's Service Department is exceptional. They have always handled my services quickly and professionally. Ver My many experiences with Toyota Richardson's Service Department is exceptional. They have always handled my services quickly and professionally. Very knowledgeable service advisors. I have never had to bring my cars / trucks back to them. Always fixed right the first time. I would recommend to everyone. Many of my friends and colleagues have move to Toyota of Richardson and all have been thoroughly satisfied. Keep up the good work!!!! More