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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,277 Reviews
Call Service Center (972) 201-9228

1,278 Reviews of Toyota of Richardson - Service Center

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October 16, 2024

I've been a frequent customer of Toyota of Richardson. They continue to provide great service. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Toyota of Richardson responded

Thank you for your continued trust! We're delighted to hear that you've consistently received great service from us. Your loyalty means a lot, and we look forward to serving you again soon!

October 15, 2024

Amazing customer service granted to me. I will definitely come back and refer more people as I did in my last visit. More

by Ongera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Toyota of Richardson responded

Thanks! We're thrilled to hear you enjoyed our customer service. Your referrals mean a lot to us, and we can’t wait to welcome you back for another great experience!

October 14, 2024

Everything went well and my advisor helped alot kindly with patience and took care of the entire process smoothly. More

by Courtesyvalet.experts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Toyota of Richardson responded

Thank you for your review! We're delighted to hear that your advisor provided you with excellent service. We appreciate your business and hope to see you again soon.

October 14, 2024

I always go to Toyota dealership at Richardson Texas. They are the best and do good take care of my cars. More

by Nazia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 15, 2024 -

Toyota of Richardson responded

Thank you for your loyalty and kind words! We're delighted to hear that you consistently have a great experience. Our team is dedicated to providing excellent care for your vehicles, and we look forward to continuing to serve you in the future!

October 14, 2024

Good customer service. Maegan did a wonderful job of explaining all the services provided at the service center and answered questions in a timely manner! More

by nims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maegan
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Oct 16, 2024 -

Toyota of Richardson responded

Thanks for the feedback! We're thrilled to hear Maegan provided you with great service and clear information. Your satisfaction is important to us, and we appreciate your support. If you have any more questions or need assistance, we're here to help!

October 13, 2024

Great service, they got me in nice and fast. We're transparent about what I needed and I felt taken care of. More

by Paola.a.zuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Toyota of Richardson responded

Thank you for your positive feedback! We’re delighted to hear that you had a great experience with our team and that we were able to provide you with fast, transparent service. Your satisfaction is our top priority, and we appreciate you trusting us with your vehicle. We look forward to seeing you again!

October 12, 2024

The service was comprehensive and fast. Staff were friendly and explained the whole process to me. More

by Edgar F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Albiso
Report | Print
Oct 14, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service comprehensive and fast. Our team strives to provide a friendly and informative experience, and it’s great to know they explained the process to you. If you need anything else or have further questions, feel free to reach out. We look forward to serving you again!

October 11, 2024

I bought a 2022 Venza here two years ago. Great salesman and great price. Service dept was pretty chaotic though each time I went so I started driving to a dealer much further away. This week More

by Makeyousmile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Anne Rose
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Oct 14, 2024 -

Toyota of Richardson responded

Thank you for taking the time to share your experience! We're thrilled to hear that you had a great experience with our sales team when purchasing your Venza and that your recent service visit exceeded your expectations. Beth Ann and our team work hard to provide efficient and effective service, and it’s wonderful to see their efforts recognized. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

October 10, 2024

Very kind and helpful staff. Always good and efficient communications about the details of care services. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re thrilled to hear that our staff provided you with helpful and efficient communication regarding your care services. Your satisfaction is our priority, and we look forward to assisting you again in the future!

October 09, 2024

Amazing service center with some of the most skilled technicians the market has to offer. More

by RonnieRod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver villa
Report | Print
Oct 11, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our service center and appreciated the skills of our technicians. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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