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Toyota of Richardson - Service Center
Richardson, TX
1,354 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,354 Reviews of Toyota of Richardson - Service Center
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August 14, 2016
Tire repair Great hospitality, dependable service, every one I met was very supportive and friendly. I am long time customer for this service center. I witness gr Great hospitality, dependable service, every one I met was very supportive and friendly. I am long time customer for this service center. I witness great improvement. My service visit was excellent and I am happy. Thank you. More
by BT
Employees Worked With
Shuttle driver, Joel Johnson
August 10, 2016
Best Dealership in Texas Outstanding customer service. Alan Bostley is an excellent advisor. Very knowledgeable and professional. Always fixed right the first time. Would r Outstanding customer service. Alan Bostley is an excellent advisor. Very knowledgeable and professional. Always fixed right the first time. Would recommend to everyone and worth the drive from anywhere. More
by mmcconnell
Employees Worked With
James Holloman, Alan Bostley
August 07, 2016
Outstanding Our service advisor Lee Schuster was outstanding with his exceptional customer service. I felt right at home. We were visiting in Dallas from Kansas Our service advisor Lee Schuster was outstanding with his exceptional customer service. I felt right at home. We were visiting in Dallas from Kansas City, and needed our AC fixed. Lee & his mechanic got our Highlander fixed in time for me to pick up my daughter at Love Field. Super job by all at Richardson Toyota. Thanks from a very satisfied customer. Sincerely, Rich Ayers KCKS Aug 5, 2016 More
by Rich Ayers
August 05, 2016
...required maintenance exceptional service! We have been dealing with Toyota of Richardson (Lee Schuster and Dwain Dorsey) for approximately 15 years; keep coming back becau exceptional service! We have been dealing with Toyota of Richardson (Lee Schuster and Dwain Dorsey) for approximately 15 years; keep coming back because the level of personal service is outstanding. More
by Rosie
Employees Worked With
August 05, 2016
friendly, professional They know what they're doing, they are friendly to deal with, they have good processes and can handle a large volume of cars efficiently. Thanks! They know what they're doing, they are friendly to deal with, they have good processes and can handle a large volume of cars efficiently. Thanks! More
by michael.barth2
Employees Worked With
Vien Nguyen
July 15, 2016
Great Service advisor I have my Rav 4 repaired at Toyota of Richardson since 2007 and have great service on every repair and service. Vehicle is always ready when promised I have my Rav 4 repaired at Toyota of Richardson since 2007 and have great service on every repair and service. Vehicle is always ready when promised. They will take you to work or home and pick you when service is complete. Everyone is very professional and helpful; I recommend Toyota of Richardson very highly More
by marge
Employees Worked With
Kyle Herd Service Advisor, Alan Bostley
June 19, 2016
great customer service. My throat was sore, and I began to cough while explaining why I was there. The service advisor ran and got me a bottle of water in about 15 seconds, My throat was sore, and I began to cough while explaining why I was there. The service advisor ran and got me a bottle of water in about 15 seconds, and made certain I was ok before we continued. Genuine concern. Love these guys! And they always wash your car! More
by mycarlisle
Employees Worked With
Kyle Herd
June 09, 2016
Great Customer Service Edward was my POC when visiting, I was needing my tires rotated and oil change so I just drove up, he let me know how long the wait would be and I was Edward was my POC when visiting, I was needing my tires rotated and oil change so I just drove up, he let me know how long the wait would be and I was a little pressed for time so I wasn't able to stay but he did let me know that I could make an appointment so that way I don't have to wait so long lets just say they had me in and out in about an 1hr10min I like that kind of speedy service!! Great job on letting me know what to expect when I come in next that way I can plan accordingly. Very nice and upbeat I like that!! More
by No Time To Wait
Employees Worked With
Edward Rogner
May 20, 2016
The service is real great i drive 40 miles for the service i outstanding service thank you Alan Bostley I drive 40 miles to get this service done I live in Duncanville but bought the truck at your place . thanks outstanding service thank you Alan Bostley I drive 40 miles to get this service done I live in Duncanville but bought the truck at your place . thanks More
by colton
Employees Worked With
Alan Bostley
April 12, 2016
Service Experience Toyota of Richardson's Service and Body shop have been performing excellent work on my vehicles for 30 plus years. I've owned 4 Toyota's & I've been t Toyota of Richardson's Service and Body shop have been performing excellent work on my vehicles for 30 plus years. I've owned 4 Toyota's & I've been to many other shops (because I travel for my work) but I don't ever worry about any repairs when I leave my vehicles with Toyota of Richardson. Great personnel with exceptional service & who really care. More
by Kenneth Terjak
Employees Worked With
Steve Miller, James Holloman, Jeremi Chapman
