Toyota of Richardson - Service Center
Richardson, TX
1,354 Reviews of Toyota of Richardson - Service Center
Toyota of Richardson is awesome! This is the best dealership in town. I will not go anywhere else to purchase my vehicles. I love using the service department . Great hours, very easy This is the best dealership in town. I will not go anywhere else to purchase my vehicles. I love using the service department . Great hours, very easy appointments and the advisors always take great care of me. Always fixed right the first time. More
Kyle Herd my service advisor I felt no pressure, yet he covered everything needed and more. He went out of his way to get me back to work asap due to a hearing he knew I had. I I felt no pressure, yet he covered everything needed and more. He went out of his way to get me back to work asap due to a hearing he knew I had. I was back in 7 minutes! My car was ready to go in 1.5 hours, he went over everything and explained to me why the cabin filter was yellow. He was very customer oriented and appreciated his calm demeanor. I will always ask for Kyle when I come in. More
The Dealership Delivers on Service An exceptional service department that is totally focused on making sure my vehicle is iexcellent and they are willing to go the extra mile to support An exceptional service department that is totally focused on making sure my vehicle is iexcellent and they are willing to go the extra mile to support their customers. More
Good service Always get great service. The service writer, Lee Schuster, answers every question and explains what services were preformed. I trust Lee to make th Always get great service. The service writer, Lee Schuster, answers every question and explains what services were preformed. I trust Lee to make the call on any needed repair. More
Love your service department! Your service rep, Scott King, checked me in yesterday for service work and took the time to share some features about my car that he was pretty sure I Your service rep, Scott King, checked me in yesterday for service work and took the time to share some features about my car that he was pretty sure I didn't know. Loved him! Thanks for employees in the service department like Scott King! More
Customer since 2005 I have been a Toyota owner since 2005 when I purchased my Sequoia. When my previous service advisor left Toyota of Richardson to pursue other opportu I have been a Toyota owner since 2005 when I purchased my Sequoia. When my previous service advisor left Toyota of Richardson to pursue other opportunities, I was not certain that I would find another one who was as attentive as him. However, Alan Bostley has done a tremendous job feeling those big shoes. Alan is very professional, and attentive yet personable. He's very accessible and does a great job explaining the services that are needed to keep my vehicle running to it's maximum performance. When things have gone wrong, which they have. Alan tries very hard to make things right and I appreciate that and feel valued as customer. Alan and the excellent customer service are why I continue to bring my vehicle to Toyota of Richardson. It's competitive prices, quality service and other amenities provided to it's customer sets them apart from many of their competitors. Sincerely, Jinnetter Dixon Owner Since 2005 More
6th month service cycle Lee was of great help in handling the scheduled service, the zaktek and couple little parts that needed taken care of on my vehicle. My toyota looks Lee was of great help in handling the scheduled service, the zaktek and couple little parts that needed taken care of on my vehicle. My toyota looks great and I will continue to use TOR. This makes the 7th vehicle my family has purchased at Toyota of Richardson and all service is done with them. More
Service I have always taken my vehicle for service to Toyota of Richardson, whether it's just for oil a nd filter change, but in every occasion, my Technical I have always taken my vehicle for service to Toyota of Richardson, whether it's just for oil a nd filter change, but in every occasion, my Technical Advisor, knows to check every time to make sure it's not low. My experience with their service has been excellent. The service staff is very professional, courteous and very customer service oriented. More
Fantastic service with great people. Very fast! I was in and out within one hour as promised. My service advisor was very professional and courteous. I am very pleased and will be back soon. I was in and out within one hour as promised. My service advisor was very professional and courteous. I am very pleased and will be back soon. More
Exceptional service Truly a very efficient and friendly service center. The advisors have the customers needs in their mind. Not motivated by other gains as some. fancy Truly a very efficient and friendly service center. The advisors have the customers needs in their mind. Not motivated by other gains as some. fancy dealers do. More