Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Toyota of Richardson - Service Center
Richardson, TX
1,355 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,355 Reviews of Toyota of Richardson - Service Center
Sort by
May 31, 2017
Toyota of Richardson Service Department was disappointing I won't be going back after the service advisor and service manager were unresponsive in resolving my complaints. Their communications were weak and I won't be going back after the service advisor and service manager were unresponsive in resolving my complaints. Their communications were weak and almost non-existent. More
by T
May 20, 2017
Excellent Service Department The service department has been providing quality service for my vehicles for a very long time. They have been very accommodating and fair in all my d The service department has been providing quality service for my vehicles for a very long time. They have been very accommodating and fair in all my dealings with them. The Service Director, James Holloman and his son Vance are very professional, knowledgeable, and helpful in every way. I highly recommend them to anyone who is thinking about taking your car to R.T. for service! More
by Oldguy
Employees Worked With
Vance Holloman was my sercive tech and has just returned to the department. He is very knowlegeable as far as auto mechanics are concerned. Always pleasurable to work with!, James Holloman
May 07, 2017
Toyota of Richardson is the best! Safayet has given me nothing but respect and great service since the moment I drove through the door. Please keep him for a really long time. Safayet has given me nothing but respect and great service since the moment I drove through the door. Please keep him for a really long time. More
by Jsboid611
Employees Worked With
Safayet Ahmed
April 26, 2017
Great service from Aaron at Toyota of Richardson Working with the service rep I was assigned was very good. He worked with me and my son who was in Colorado making sure his mother got the best servi Working with the service rep I was assigned was very good. He worked with me and my son who was in Colorado making sure his mother got the best service, and we were both very happy with his timely and friendly manner. I wouldn't hesitate to recommend. My service rep, Aaron made sure I understood the car and what was done and worked with my son as well. Great service. More
by S A Thomason
Employees Worked With
Aaron Reyes (I think was last name)
April 21, 2017
Regular Maint My experience was amazing. The service advisor, Safayet, really knew what he was talking about, didn't push anything on me, let me take my time with m My experience was amazing. The service advisor, Safayet, really knew what he was talking about, didn't push anything on me, let me take my time with my decision, and got me out of there sooner than promised. With service like this I will be coming back. More
by Muhammad Ahmad
Employees Worked With
Safayet Ahmed
April 20, 2017
Auto repair Perfect completion of car repairs in a timely and courteous manner. The whole dealership getsa perfect score from purchasing and financing to service Perfect completion of car repairs in a timely and courteous manner. The whole dealership getsa perfect score from purchasing and financing to service ...Toyota of Richardson is why I drive a Toyota. More
by Suzie
Employees Worked With
Josh Akridge, Bruce Donnelly
April 13, 2017
recall work and oil change My experience with Alan was great because he showed me what a value you place on CS. I want to thank you and the free shuttle service is an added bonu My experience with Alan was great because he showed me what a value you place on CS. I want to thank you and the free shuttle service is an added bonus More
by mikegaiter
Employees Worked With
Alan Bostley
April 10, 2017
oil change and car wash The adviser explained to me what service needs and really appreciated. Timely manner service was done on time as promissed. I would truly recommend to The adviser explained to me what service needs and really appreciated. Timely manner service was done on time as promissed. I would truly recommend to anyone their services. More
by Anh L Ngo
Employees Worked With
Mr. Alan Rogner
April 07, 2017
Great Dealership We've used Toyota of Richardson for our service needs since 1983 and always got excellent results. I would highly recommend their service dept as we We've used Toyota of Richardson for our service needs since 1983 and always got excellent results. I would highly recommend their service dept as well as their pre-owned sales dept, which we've used several times. Curby More
by curby
Employees Worked With
Alan Bostley
April 02, 2017
vehicel service timely manner service was done and your customer response was excellent. Vehicle was serviced and washed before we picked up. In all the experience timely manner service was done and your customer response was excellent. Vehicle was serviced and washed before we picked up. In all the experience was fabulous. More
by Robert
Employees Worked With
Safayet Ahmed
