Toyota of Richardson - Service Center

Good service Always get great service. The service writer, Lee Schuster, answers every question and explains what services were preformed. I trust Lee to make th Always get great service. The service writer, Lee Schuster, answers every question and explains what services were preformed. I trust Lee to make the call on any needed repair. More

Love your service department! Your service rep, Scott King, checked me in yesterday for service work and took the time to share some features about my car that he was pretty sure I Your service rep, Scott King, checked me in yesterday for service work and took the time to share some features about my car that he was pretty sure I didn't know. Loved him! Thanks for employees in the service department like Scott King! More

Customer since 2005 I have been a Toyota owner since 2005 when I purchased my Sequoia. When my previous service advisor left Toyota of Richardson to pursue other opportu I have been a Toyota owner since 2005 when I purchased my Sequoia. When my previous service advisor left Toyota of Richardson to pursue other opportunities, I was not certain that I would find another one who was as attentive as him. However, Alan Bostley has done a tremendous job feeling those big shoes. Alan is very professional, and attentive yet personable. He's very accessible and does a great job explaining the services that are needed to keep my vehicle running to it's maximum performance. When things have gone wrong, which they have. Alan tries very hard to make things right and I appreciate that and feel valued as customer. Alan and the excellent customer service are why I continue to bring my vehicle to Toyota of Richardson. It's competitive prices, quality service and other amenities provided to it's customer sets them apart from many of their competitors. Sincerely, Jinnetter Dixon Owner Since 2005 More

6th month service cycle Lee was of great help in handling the scheduled service, the zaktek and couple little parts that needed taken care of on my vehicle. My toyota looks Lee was of great help in handling the scheduled service, the zaktek and couple little parts that needed taken care of on my vehicle. My toyota looks great and I will continue to use TOR. This makes the 7th vehicle my family has purchased at Toyota of Richardson and all service is done with them. More

Exceptional service Truly a very efficient and friendly service center. The advisors have the customers needs in their mind. Not motivated by other gains as some. fancy Truly a very efficient and friendly service center. The advisors have the customers needs in their mind. Not motivated by other gains as some. fancy dealers do. More

Tire repair Great hospitality, dependable service, every one I met was very supportive and friendly. I am long time customer for this service center. I witness gr Great hospitality, dependable service, every one I met was very supportive and friendly. I am long time customer for this service center. I witness great improvement. My service visit was excellent and I am happy. Thank you. More

Best Dealership in Texas Outstanding customer service. Alan Bostley is an excellent advisor. Very knowledgeable and professional. Always fixed right the first time. Would r Outstanding customer service. Alan Bostley is an excellent advisor. Very knowledgeable and professional. Always fixed right the first time. Would recommend to everyone and worth the drive from anywhere. More

Outstanding Our service advisor Lee Schuster was outstanding with his exceptional customer service. I felt right at home. We were visiting in Dallas from Kansas Our service advisor Lee Schuster was outstanding with his exceptional customer service. I felt right at home. We were visiting in Dallas from Kansas City, and needed our AC fixed. Lee & his mechanic got our Highlander fixed in time for me to pick up my daughter at Love Field. Super job by all at Richardson Toyota. Thanks from a very satisfied customer. Sincerely, Rich Ayers KCKS Aug 5, 2016 More