Toyota of Richardson - Service Center

Excellent Service Alan Rogner was helpful, courteous, and efficient in getting my service needs completed. Every time I've dealt with him, he acts as if my issue is t Alan Rogner was helpful, courteous, and efficient in getting my service needs completed. Every time I've dealt with him, he acts as if my issue is the most important one he has at that time. He always makes sure the work is done well and as quickly as possible. More

Always a amazing customer service 👍 I like to go there all the time when I need my Toyota service and when I get there I know I always will be take care. I like to go there all the time when I need my Toyota service and when I get there I know I always will be take care. More

Many years of great service Very professional and knowledgeable personnel. They make sure to understand your reason for service inspection. Maintenance technicians are very compe Very professional and knowledgeable personnel. They make sure to understand your reason for service inspection. Maintenance technicians are very competent and well trained. They perform only the work required using quality replacement parts. More

Fabulous experience Prompt, professional, courteous service with a smile from everyone. Team leader, Don, explained my issues and gave me several options. Kyle kept me in Prompt, professional, courteous service with a smile from everyone. Team leader, Don, explained my issues and gave me several options. Kyle kept me informed on the progress of my service repair. Service manager, James, was very helpful. The ladies in the Enterprise rental center were courteous and perform their jobs with smiles. More

Very Pleased! Service Advisor Kyle Herd is one of their best because he is patient and answers all questions asked, keeps you updated on the car's progress, and ask Service Advisor Kyle Herd is one of their best because he is patient and answers all questions asked, keeps you updated on the car's progress, and asks if you need a ride home on their shuttle bus. More

good service Without an appointment but I got a good service on my car. I only told him ( Vien) what I need (oil change) and what happened (check engine light on). Without an appointment but I got a good service on my car. I only told him ( Vien) what I need (oil change) and what happened (check engine light on). He took care of my car well : calling me back and talking about status of my car clearly. I want to say thank to him and his team. More

Oil change & tire rotation The service on my car was done incredibly fast with friendly and courteous employees. They touched base with me before and after the work was done to The service on my car was done incredibly fast with friendly and courteous employees. They touched base with me before and after the work was done to keep me updated. From start to finish, it was a very quick and convenient process. More

Toyota of Richardson is awesome! This is the best dealership in town. I will not go anywhere else to purchase my vehicles. I love using the service department . Great hours, very easy This is the best dealership in town. I will not go anywhere else to purchase my vehicles. I love using the service department . Great hours, very easy appointments and the advisors always take great care of me. Always fixed right the first time. More

Kyle Herd my service advisor I felt no pressure, yet he covered everything needed and more. He went out of his way to get me back to work asap due to a hearing he knew I had. I I felt no pressure, yet he covered everything needed and more. He went out of his way to get me back to work asap due to a hearing he knew I had. I was back in 7 minutes! My car was ready to go in 1.5 hours, he went over everything and explained to me why the cabin filter was yellow. He was very customer oriented and appreciated his calm demeanor. I will always ask for Kyle when I come in. More

The Dealership Delivers on Service An exceptional service department that is totally focused on making sure my vehicle is iexcellent and they are willing to go the extra mile to support An exceptional service department that is totally focused on making sure my vehicle is iexcellent and they are willing to go the extra mile to support their customers. More