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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,355 Reviews

1,355 Reviews of Toyota of Richardson - Service Center

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November 09, 2018

Great Experience They really took great care of me. They have taken great care of my husband’s truck for the past 11 years so I moved my service to them. Very friendly More

by Gigi 61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Harris, Jesus Castillo
Nov 20, 2018 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

November 09, 2018

Oil change Me service agent Lee is great. This time I didn’t get coupon but the charge is fair. Great service I get always. Service center is clean and great. More

by Ambu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

November 07, 2018

Great experience at Toyota of Richardson service department Excellent service today at Toyota if Richardson. Keep up the great customer experience! I went in for regular 25k checkup on my RAV4. I wor More

by PALMTREE2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur jacobus
Nov 08, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 06, 2018

You're service dept came through as always. Everything turned out great.had a problem, it was solved. They really took the time to listen and solve my problem. Thank you everyone for your help. More

by Bobbyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie! EXCELLENT very IMPRESSIVE young man. Helped me greatly.
Nov 08, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 05, 2018

Great service! Chase did an excellent job coordinating new tire and maintenance work. They were able to get my car in quickly same day after I had a flat on the hig More

by SharyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clatt
Nov 08, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 03, 2018

Preparing for long road trip I am about to travel over 2000 miles and needed to be sure my vehicle is in tip top shape. I will be towing a small trailer and cannot afford any prob More

by Highlander 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo
Nov 08, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 30, 2018

Great service. Will be back fir my next oil change and hope my service person is Chase since he did such a good job. Thank you More

by Krichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase in service
Nov 08, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 30, 2018

Excellent Wheel alignment completed promptly without any problems or issues. Lee, service advisor, contacted me when ready. Invoice and car were ready to go, More

by Dealer Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 27, 2018

Courteous, honest, and thorough Lee takes care of his customers. I will continue to ask for him. This is the first dealership that I have continued to come back to time and time aga More

by Jewett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 21, 2018

Oil change Great service department... as usual. No problems that I can see. The service department is very good at keeping you informed regarding any service th More

by jfls369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grier
Oct 29, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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