Toyota of Richardson - Service Center
Richardson, TX
1,321 Reviews of Toyota of Richardson - Service Center
Great services after sales The service advisor Mr Easy Newsome treat me with respect and appreciates my vist like a valued customer. He actively listens to our reason for the The service advisor Mr Easy Newsome treat me with respect and appreciates my vist like a valued customer. He actively listens to our reason for the service dept and takes care of our Highlander. Look ! my wife is happy, you bet i am happy. More
Very good dealer. I am satisfied every time I brought my car for service.That's why I gave them that rate in my review.I think I would like to recommend this dealer to I am satisfied every time I brought my car for service.That's why I gave them that rate in my review.I think I would like to recommend this dealer to all my friends. More
Always great service Have used TOR for years for service and buying cars. Have found their service always good. Recommendations are not push but explained and have been Have used TOR for years for service and buying cars. Have found their service always good. Recommendations are not push but explained and have been given input on how critical they are without making me feel I need to do something when I don't have the finances to do immediately. Fair and honest service from them since 1998. More
Great Service! I am leasing a 2016 RAV. I have taken it in for service as suggested, and the staff at the Service Department has been wonderful. I got my car back af I am leasing a 2016 RAV. I have taken it in for service as suggested, and the staff at the Service Department has been wonderful. I got my car back after service and it looked brand new! My first Toyota won't be my last! More
Great work! James Holliman (Service Director) and Alan Bostley (Sr. Service Advisor) as well as the entire service dealership have gone above and beyond the call James Holliman (Service Director) and Alan Bostley (Sr. Service Advisor) as well as the entire service dealership have gone above and beyond the call of duty once again. If there is an error, they will own up to it and fix it. During my service this past week, they fixed an oil leak from the oil drain pan, changed the oil, did a complimentary 21 point inspection and refinished my headlights; all done exceptionally well and they answered all my questions and provided pertinent information as not to get the headlights wet for 48 hours. Their entire staff are all friendly and approachable if you have any questions and / or concerns about anything with your auto or truck... Great work everyone!!!! By the way... I've been a customer of theirs for almost 30 years and pretty much the same staff is in place. That right there should tell you how well Glen Barnett, James Holliman and the Toyota Corporation treat their employees; of which has a direct correlation on how well they treat their customers. I've found them to be ethical and honest in all of their dealings with me over the time I've been a customer with them. More
great at greeting and explanation of work done and delivery Waiting room is pleasant. They offer refreshments and a ride if you want to leave car. Friendly place. Great at greeting, like they are happy you chos Waiting room is pleasant. They offer refreshments and a ride if you want to leave car. Friendly place. Great at greeting, like they are happy you chose their dealership, and explanation of work done and delivery More
Toyota of Richardson Service Department was disappointing I won't be going back after the service advisor and service manager were unresponsive in resolving my complaints. Their communications were weak and I won't be going back after the service advisor and service manager were unresponsive in resolving my complaints. Their communications were weak and almost non-existent. More
Excellent Service Department The service department has been providing quality service for my vehicles for a very long time. They have been very accommodating and fair in all my d The service department has been providing quality service for my vehicles for a very long time. They have been very accommodating and fair in all my dealings with them. The Service Director, James Holloman and his son Vance are very professional, knowledgeable, and helpful in every way. I highly recommend them to anyone who is thinking about taking your car to R.T. for service! More
Toyota of Richardson is the best! Safayet has given me nothing but respect and great service since the moment I drove through the door. Please keep him for a really long time. Safayet has given me nothing but respect and great service since the moment I drove through the door. Please keep him for a really long time. More
Great service from Aaron at Toyota of Richardson Working with the service rep I was assigned was very good. He worked with me and my son who was in Colorado making sure his mother got the best servi Working with the service rep I was assigned was very good. He worked with me and my son who was in Colorado making sure his mother got the best service, and we were both very happy with his timely and friendly manner. I wouldn't hesitate to recommend. My service rep, Aaron made sure I understood the car and what was done and worked with my son as well. Great service. More