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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,355 Reviews

1,355 Reviews of Toyota of Richardson - Service Center

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January 10, 2019

Routine service, experience. I went in for standard maintenance and everything was handled. My advisor Jeff was very good, he took care of my maintenance and answered additional More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Harris
Jan 11, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 10, 2019

Great Service Needed maintenance related to rodent damage on engine wiring. Was informed of potential cost and kept informed of the progress once or twice a day ( More

by Chops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado
Jan 11, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

January 09, 2019

Excellent service I had my first Toyota RV4 service at Toyota of Richardsone My appointment was at 3 pm They took my car at 3 pm The Technician explained what he t More

by Susan Gh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
Jan 22, 2019 -

Toyota of Richardson responded

Thank you for letting us service your vehicle, Susan. Please keep us in mind for all your service needs. – Jonathan Glasscock, Customer Loyalty Manager.

January 07, 2019

Scheduled maintenance routine and more.all All staff responsive and knowledgeable. Received thorough answers to my questions about some body maintenance and suggestions were reasonable. Neigh More

by Steve49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

January 04, 2019

First visit. Very long day with appt. My. First visit. I scheduled a 10am appointment and did not get away until almost 4pm. I will have to remember not to schedule service on a Friday a More

by Pops&loaded11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rodriquez
Jan 22, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

December 27, 2018

Crystal is awesome Took my truck in for its first service and my personal schedule is crazy yet Crystal went above and beyond to accomadate me. I highly recommend her More

by DKUBAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado
Jan 22, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

December 27, 2018

Good Customer Service Good people work here. From the people I purchased my car from, to the service department. Top notch customer service. Will definetly be returning in More

by Copeland123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Jan 22, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

Jan 22, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

December 20, 2018

40K service Lee was very helpful in explaining the Service that needed to be done. He Kept me informed about progress. Shuttle service was unusually slow today. More

by JN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

December 07, 2018

Consistently great I have dealt with this dealership for 25 years and three new cars: I keep coming back for the great long term relationship with my service advisor. More

by sepool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 29, 2018

Service dept Lee is very personable and is always willing to take time to answer my questions. I appreciate that there is no delay in completing the service do More

by Vbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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