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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,357 Reviews

1,357 Reviews of Toyota of Richardson - Service Center

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January 29, 2019

Standard 5000 mile service Standard Service on 2010 4Runner with 102 K miles - multi point inspection are always valuable to help plan maintenance requirements on Toyota 4Runner More

by Rfitzgerald500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado , Jeremi Chapman
Jan 30, 2019 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager

January 29, 2019

Very positive and helpful. Service representative, Rodrigo Carone, was very professional, helpful and answered my questions. He definitely followed through with a More

by Carpride1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Carone
Jan 30, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 25, 2019

Great service, Fantastic Team!! David provides great service on our vehicles. We have a Prius and a 4-Runner. When we drop our cars to him we know he will make sure they are taken ca More

by Lily1003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walc
Jan 28, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 25, 2019

Toyota Richardson is The Best! All employees including manager are very very nice. And Thomas Pablo is the best! I take my Lexus only to this service and only to Thomas Pablo. He is More

by Mira Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo
Jan 28, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 24, 2019

Arthur is great Ask for Arthur Jacobi’s. He is super helpful. He works to help you understand your needs without being overally aggressive on adding on extra services More

by ScionKing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Jacobus
Jan 28, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

January 22, 2019

Perfect Good service, good price and good treatment. Very friendly staff, the waiting room is very comfortable. I'm glad I went, I'll recommend them to my fri More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Jan 23, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 22, 2019

Polite, helpful, and efficient Everyone I’ve work with at Toyota Richardson service center have been very kind and attentive in their interactions. They seem knowledgeable and will More

by Turner,cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parrish Ganako, Jeff Harris, Alan Bostley , Dennis Quezada
Jan 23, 2019 -

Toyota of Richardson responded

Thank you, Cindy! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager.

January 21, 2019

5K service My appointment was scheduled for the same day I called. The service rep was knowledgeable, courteous, and friendly. My vehicle was ready for pick up More

by Kvu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Jan 22, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 19, 2019

Lee Schuster is a great service agent Lee answers calls in a timely manner. Is very knowledgeable and helpful. Enjoyed working with him as a first time customer. Would recommend Lee to any More

by Terryp1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 18, 2019

Great Really enjoy working with Lee I trust Lee and his recommendations. He is knowledgeable and straight forward with his opinion. But leaves all the decisions up to you I will hig More

by monette.fossee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager

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