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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,321 Reviews

1,321 Reviews of Toyota of Richardson - Service Center

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January 04, 2019

First visit. Very long day with appt. My. First visit. I scheduled a 10am appointment and did not get away until almost 4pm. I will have to remember not to schedule service on a Friday a More

by Pops&loaded11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rodriquez
Jan 22, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

December 27, 2018

Crystal is awesome Took my truck in for its first service and my personal schedule is crazy yet Crystal went above and beyond to accomadate me. I highly recommend her More

by DKUBAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado
Jan 22, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

December 27, 2018

Good Customer Service Good people work here. From the people I purchased my car from, to the service department. Top notch customer service. Will definetly be returning in More

by Copeland123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Jan 22, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

Jan 22, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

December 20, 2018

40K service Lee was very helpful in explaining the Service that needed to be done. He Kept me informed about progress. Shuttle service was unusually slow today. More

by JN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

December 07, 2018

Consistently great I have dealt with this dealership for 25 years and three new cars: I keep coming back for the great long term relationship with my service advisor. More

by sepool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 29, 2018

Service dept Lee is very personable and is always willing to take time to answer my questions. I appreciate that there is no delay in completing the service do More

by Vbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 24, 2018

Great service as always! They provide great service all the time. Service advisors always give you annaccurate status! Vehicle is always in great condition after service! I wi More

by John P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermy Harper
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 23, 2018

Great& professional This place is so perfect, everyone is polite, respectfull, friendly and professional, they just take care of you the way you want, if you go there a More

by AHMADYMOHAMMADRAFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holloman, Matt Grier
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 22, 2018

Excellent service I have used the Toyota Service Center for years and have always had a pleasant experience. The customer service is excellent. Employees are friendly a More

by Lalemoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CC Sirle
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 21, 2018

Awesome service Thomas made sure I understood everything I needed to know about my paticular service. He went above and beyond to complete the repair in a timely mann More

by FuelAddict1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas pablo
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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