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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,321 Reviews

1,321 Reviews of Toyota of Richardson - Service Center

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January 15, 2019

My experience was excellent. My experience was excellent Jeff Harris educated me, when I told him that my car felt like it was misfiring when I reached speeds between 40-50mph. he More

by e.lutherharris@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
Jan 16, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

January 15, 2019

Quick and prompt acheduling I received a prompt and convenient appointment, and the service advisor, Lee, answered my questions and informed me thoroughly and politely about the More

by Lauraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 11, 2019

Toyota of Richardson always delivers I love Toyota of Richardson- I have purchased 2 Forerunners from them and had them both serviced there. Both the dealership and service department ar More

by BMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo
Jan 16, 2019 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager.

January 11, 2019

Self employed Mr.Scott Timothy michael is very good customer service and support. I'll keep coming back to see him for my car service. Thanks again for him to done More

by Hong889
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
M.Kurt.Technician.
Jan 16, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 11, 2019

Taking care of the customer Great experience. Thomas took care of my car. Explained that an updated Map Sim was not stocked, but they went and picked one up. Word. More

by Buzsurf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 16, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 10, 2019

Great customer service I loved the way I was treated from the Toyota of Richardson crew. I really like everything about the service and friendliness. Overall great service. More

by Eddyurizar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermy Ray Harper
Jan 11, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

January 10, 2019

Routine service, experience. I went in for standard maintenance and everything was handled. My advisor Jeff was very good, he took care of my maintenance and answered additional More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Harris
Jan 11, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 10, 2019

Great Service Needed maintenance related to rodent damage on engine wiring. Was informed of potential cost and kept informed of the progress once or twice a day ( More

by Chops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado
Jan 11, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

January 09, 2019

Excellent service I had my first Toyota RV4 service at Toyota of Richardsone My appointment was at 3 pm They took my car at 3 pm The Technician explained what he t More

by Susan Gh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
Jan 22, 2019 -

Toyota of Richardson responded

Thank you for letting us service your vehicle, Susan. Please keep us in mind for all your service needs. – Jonathan Glasscock, Customer Loyalty Manager.

January 07, 2019

Scheduled maintenance routine and more.all All staff responsive and knowledgeable. Received thorough answers to my questions about some body maintenance and suggestions were reasonable. Neigh More

by Steve49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

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