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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,321 Reviews

1,321 Reviews of Toyota of Richardson - Service Center

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February 01, 2019

Very good service The service person is very good and knows what he's talking about. The level of knowledge on the service done on my vehicle is well explained More

by Alex1960
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Feb 22, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 31, 2019

Simple quick easy We booked our first service and it was a breeze. Service advisor greeted us and reviewed the car with is what service needed to be completed. Service More

by Ohnomrbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grier
Feb 04, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 31, 2019

Lee Schuster was wonderful. My last service experience was wonderful considering all they had to do. There was little inconvience for me and everything was well handled and effic More

by Janny54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Bostley
Feb 04, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 29, 2019

Very positive and helpful. Service representative, Rodrigo Carone, was very professional, helpful and answered my questions. He definitely followed through with a More

by Carpride1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Carone
Jan 30, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 29, 2019

Very Positive Experience Service advisor competent and friendly. Work completed when said it would be. Easy to schedule appointment. Donuts and coffee are a nice touch. Pa More

by Tess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Jan 30, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 29, 2019

Standard 5000 mile service Standard Service on 2010 4Runner with 102 K miles - multi point inspection are always valuable to help plan maintenance requirements on Toyota 4Runner More

by Rfitzgerald500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado , Jeremi Chapman
Jan 30, 2019 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager

January 25, 2019

Great service, Fantastic Team!! David provides great service on our vehicles. We have a Prius and a 4-Runner. When we drop our cars to him we know he will make sure they are taken ca More

by Lily1003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walc
Jan 28, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 25, 2019

Toyota Richardson is The Best! All employees including manager are very very nice. And Thomas Pablo is the best! I take my Lexus only to this service and only to Thomas Pablo. He is More

by Mira Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo
Jan 28, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 24, 2019

Arthur is great Ask for Arthur Jacobi’s. He is super helpful. He works to help you understand your needs without being overally aggressive on adding on extra services More

by ScionKing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Jacobus
Jan 28, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

January 22, 2019

Perfect Good service, good price and good treatment. Very friendly staff, the waiting room is very comfortable. I'm glad I went, I'll recommend them to my fri More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Jan 23, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

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