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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,358 Reviews

1,358 Reviews of Toyota of Richardson - Service Center

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March 22, 2019

Feel well cared for, couteous The online booking system is useful. Staff are very courteous. Job done well. Not always super-quick! Extras (cookies, water, good WiFi in clean wait More

by Dinah
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
March 22, 2019

Better experience with new management I had a very negative experience in 2018. Today my guide was very knowledabke and helpful. The work was completed in the time allotted and well done. More

by Mimishays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
March 22, 2019

Unparalleled Service I trust Toyota of Richardson to service my car. They are conscientious about keeping up with the scheduled maintenance, get me in and out quickly and More

by evergreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2019

Excellent services with polite customer service. You can sit without worrying about your car. Because it’s always in best hands while you waiting to be serviced. Very helpful customer service staff i More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2019

Excellent Lee is always professional and informative. Toyota of Richardson can usually get you in and out same day. I definitely would recommend Toyota of Richa More

by Allycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2019

Quick and hassle free tire repair Thomas honored the service agreement/warranty on our tires without any issues. We were in and out within an hour after a much needed tire repair. Tha More

by Lorime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
March 18, 2019

Service advisor and technician awesome again. Thank !you Toyota of Richardson service center has been my goto since December 2015 amd continue to provide repairs with outstanding service. Brandon Phillip More

by alemaroBey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips , Robin Brooks , Alan Bostley
March 18, 2019

Went in for oil change, out pretty quickly. Had oil and filter change performed and went pretty well. They even did a software update due to current factory recall. Everything was great! No comp More

by MRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal M.
March 17, 2019

Easy and pleasant Experience. Lee was very helpful in checking the service history of the car and informing me of what still needed to be done. He was very professional in every w More

by Robert 1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Service is great! Today is my first time to have a oil change after I bought the Toyota 4 runner. Mr. Pablo is very friendly and professional. "They had excellent s More

by Yueying123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas pablo
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