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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,321 Reviews

1,321 Reviews of Toyota of Richardson - Service Center

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February 16, 2019

Service Review Great service. Helpful, professional and efficient. Always excellent service and timely. I’m satisfied with the condition of my car after it’s been se More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 16, 2019

My experience The service that I received was timely and superb. Lee was very professional, friendly and made sure I was comfortable while my car was being serviced More

by Maepop45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 16, 2019

After I shopped all the Toyota dealers in DFW area, Toyota of Richardson was the most professional and best deal by a significant amount! I got exactly what I wanted at the very best price. I'm covered More

by psion5
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 15, 2019

Best service dept in town! Always have my cars serviced at Richardson Toyota and have been doing so for over 10 years. My husband does too. Only exception would if we are out o More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Grier, Alan Bostley
Feb 15, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 10, 2019

Very nice, on time Everyone in the service center was very professional and courteous . I will come back for service , and probably buy a car in this location in near fu More

by Alicia2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
Feb 15, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 09, 2019

Recall I love the customer service it’s prolly one of the best of any dealership I’ve been to. I would recommend it to everyone. More

by Eddyurizar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermy
Feb 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager.

February 08, 2019

Always professional and friendly The service department is always professional and friendly. They explain what you need and are always willing to go the extra mile. I have never had More

by Srd40s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Feb 22, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 06, 2019

Attentive staff All good could not find remote starter but staff helped and pointed in the right spot. Cookies were appreciated. Think Warren Buffett owns group. Tell More

by Toskoaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Feb 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

February 06, 2019

30K service My service guy Thomas Pablo is the best! Always has a smile, goes over all service work to be performed, keeps me informed and he does exactly what h More

by CDay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo
Feb 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

February 03, 2019

Professional in all respects. Easy to schedule service. Work was done promptly. My service rep called me when the car was ready. The cashier experience was excellent. And my car wa More

by Bob71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

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