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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,321 Reviews

1,321 Reviews of Toyota of Richardson - Service Center

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February 27, 2019

Excellent The working environment is very excellent , my appointment next week but due some emerrgancy came, they really take care of today. Appreciated for bet More

by Qasim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Michie, Alex Biddle, Naresh Lulla, Sean Russell, William Pugh, Bayron Posas, Manny Hameed, Jonathan (Johnny) Nickel, Scott King
Mar 01, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

February 26, 2019

Trust this place I always come here for many things, always please with the service. The staff is experience and friendly! I wish the price is little less expensive More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 27, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

February 25, 2019

Jeff Harris Nice personality and helpful with questions as well as informative with service done. I would recommend him and this location for my car needs. Than More

by TxCzech1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
Feb 27, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 24, 2019

Good service Good first visit and service. Scott was excellent. He showed me around the service department and when my vehicle was ready he went over the services More

by Wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Feb 25, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager.

February 24, 2019

Best dealership ever! Our family members have been customers at Toyota of Richardson for decades. Everyone is always professional and they deliver great service. I highl More

by String
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald , Scott King
Feb 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 22, 2019

Friendly Folks! Always a pleasure doing business with this group. Crystal M is outstanding! The shuttle drivers were very attentive to seeing I got to and from in a More

by mconn1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado
Feb 25, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager.

February 22, 2019

15K Toyota Care service Jesus Castillo was friendly and efficient in getting my Sienna in and out accomplishing the service and alignment in a reasonable amount of time. He More

by Nancy20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Feb 25, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 21, 2019

Toyota RAV4 Repair The only negative comment I have is that my original service manager, Easy Newsome, is still on this list and also on the list of available service ma More

by Rav4owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrystal
Feb 22, 2019 -

Toyota of Richardson responded

Hey there, thanks for bringing this to our attention. I apologize that our service advisor list has not been updated and we will work on getting it updated as soon as possible. If you have any more questions or concerns, please reach out to me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com.

Feb 22, 2019 -

Toyota of Richardson responded

Hey there, thanks for bringing this to our attention. I apologize that our service advisor list has not been updated and we will work on getting it updated as soon as possible. If you have any more questions or concerns, please reach out to me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com.

February 21, 2019

Excellent The way that they babysit their customers And also they Also going extra mile just to satisfy the customers So far my two visit Satisfying me ver More

by Wwshawaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald , Scott King
Feb 22, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

February 18, 2019

Maintenance Overall pleasant experience. Rodrigo managed and explained everything very well. Would have liked better working space in waiting room. All staff was More

by Jimg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodfigo Carone - very goog
Feb 20, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

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