Back

Toyota of Richardson - Service Center

Richardson, TX

4.9
1,321 Reviews

1,322 Reviews of Toyota of Richardson - Service Center

Sort by
April 08, 2019

It was very informative, and satisfying My experience although expensive was very satisfactory. My car was in and out as planned with feedback given by service representative. I really app More

by lacy,harold2125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo,
Apr 11, 2019 -

Toyota of Richardson responded

Glad you had a great experience Lacy. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

April 08, 2019

Detail to service was very professional. Detail to service was followed and initiated very professionally. The technician explained the service process and asked if I had any questions. I did More

by Mro1312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parrish
Apr 11, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

April 08, 2019

Service Great service. Service advisor Thomas Pablo is managing overall very well. Went here for my Toyota server over 10 years and still coming. Hope they ke More

by Tiff.Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo
Apr 11, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department Tiff. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

April 06, 2019

80000 service Service was prompt and professional. The scope of work was well explained and there were no surprises in the work. I appreciate being given the loaner More

by Modo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

April 05, 2019

Excellent as always Excellent and timely service as always. Service tech David Walc always takes great care of both our vehicles. Would not take our vehicles to any oth More

by sconey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walc
Apr 08, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department Sconey. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

April 05, 2019

Service I bought my Avalon from this dealership, and continue to have it cared for by their service center. I have an assigned service manager, so I know who More

by Myavalonhappygal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

March 30, 2019

Excellent Toyota of Richardson always provides top notch service. The staff is always friendly and eager to please. I drive a great distance because I appreciat More

by KikaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Toyota of Richardson responded

Glad you had a great experience Kika. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

March 29, 2019

Customer focus & service Arthur J was the best CSR Mgr I’ve worked with to date! Kept me apprised of work status, explained any work & detail, plus fixed some minor issues at More

by Coyote79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur J
March 27, 2019

Toyota of Richardson continues to get it done . I have been taking my Toyota trucks here for years now. Lee Schuster continues to take great care of me and I know that I’m in good hands with him. More

by Jason M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Toyota of Richardson responded

Thank you for the kind words Jason! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

March 26, 2019

Service As usual the service is always great, the people make the difference. They take the time to provide detailed explanations of the recommended service a More

by Pk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
107
...