Toyota of Richardson - Service Center

Great customer service and detailed work! Amazing customer service and they got the job done! They helped me troubleshoot to figure out noises and failures in my car, followed up to my phone c Amazing customer service and they got the job done! They helped me troubleshoot to figure out noises and failures in my car, followed up to my phone calls and explained what needed to be done.. A huge thanks to both Mitch and Raymond!!! .This dealership cares about its customers and that's #1 in my book! More

Excellent service experience I am extremely satisfied with every aspect of my service experience at Toyota of Richardson! I was able to get a service time that worked for me! Eve I am extremely satisfied with every aspect of my service experience at Toyota of Richardson! I was able to get a service time that worked for me! Everyone was so nice and friendly. Even with so many cars to service, the wait time of about an hour, was highly acceptable! I would highly recommend Toyota of Richardson for servicing your vehicle! More

2006 4Runner still going They were honest about what needed to be done and what didn’t. If you want 300k+ miles out of a Toyota, I would recommend Toyota of Richardson. I Ho They were honest about what needed to be done and what didn’t. If you want 300k+ miles out of a Toyota, I would recommend Toyota of Richardson. I Hope to get another 150k miles out of my 4Runner. More

Came in because the wrench light came on Work was done in a timely manner. Everything was done just fine. I really like this dealership. The people are very friendly and accommodating. I’m Work was done in a timely manner. Everything was done just fine. I really like this dealership. The people are very friendly and accommodating. I’m getting tired of writing this review. I don’t have 25 words to say. More

Great service oriented dealer I haven't had a bad experience at Toyota of Richardson and appreciate the attention to detail and working with Thomas Pablo each visit. The vehicle i I haven't had a bad experience at Toyota of Richardson and appreciate the attention to detail and working with Thomas Pablo each visit. The vehicle is ready when promised and I can plan around the service schedule. The dealership is convenient all the way around. More

Lee gives superior service -TOR Lee Schuster continues to give me superior customer service. He is knowledgeable, prompt and always professional. I have a Toyota dealership a mil Lee Schuster continues to give me superior customer service. He is knowledgeable, prompt and always professional. I have a Toyota dealership a mile from my house but have been driving to TOR for 29 years and continue to share with my friends that TOR is the BEST service department in Dallas. Previously, I was a Sewell Cadillac customer! I miss Alan Bostley! The ladies in the check out area are superior — they go above and beyond. They are friendly, professional and willing to go above and beyond. More

My service request was taken care of immediately! I came in at 5:15 PM concerned about a bubble I found it the,sude,wall if driver front tire on my 3 month old 2019 Toyota Avalon Limited Hybrid. My se I came in at 5:15 PM concerned about a bubble I found it the,sude,wall if driver front tire on my 3 month old 2019 Toyota Avalon Limited Hybrid. My service advusor Lee took a look at my front tire, and in less than an hourctge tire was replaced and no charge! Now you know why I've been a loyal Toyota and Lexus customer since 1999! More

Excellent As Usual Great service and continue to come back! Thomas Pablo helped me throughout the entire process. I try to send everyone I know who is looking for a car Great service and continue to come back! Thomas Pablo helped me throughout the entire process. I try to send everyone I know who is looking for a car to this dealership. More

Excellent service with friendly/professional reps As usual, friendly, courteous and professional service reps. Lee has been the face of the service reps for many years and always dependable when we ne As usual, friendly, courteous and professional service reps. Lee has been the face of the service reps for many years and always dependable when we need our vehicles serviced. Until next time, keep up the great work. Our thanks to the service repair folks behind the scenes whom we never see, but greatly appreciate and respect, too. More

Great! Brandon is very good at his job. He handled my appointment with care. I recommend this dealership. It is well Worth the drive to Richardson TEXAS. Brandon is very good at his job. He handled my appointment with care. I recommend this dealership. It is well Worth the drive to Richardson TEXAS. More