Toyota of Richardson - Service Center

Excellent customer service Customer service is excellent. Representative Mr. Lee is very helpful. Very good experience, Very easy process. I would recommend this place to anyon Customer service is excellent. Representative Mr. Lee is very helpful. Very good experience, Very easy process. I would recommend this place to anyone looking to get their car serviced. More

Toyota of Richardson Great dealership with great employees, great service. I have always brought my car here for service and I will continue to come back for future servic Great dealership with great employees, great service. I have always brought my car here for service and I will continue to come back for future service. More

Satisfied customer Kevin Mcquire was an excellent advisor, very personable, up front and honest . He kept me informed with what needed to be done and what I could wait t Kevin Mcquire was an excellent advisor, very personable, up front and honest . He kept me informed with what needed to be done and what I could wait till my next visit. I was very impressed with Kevin’s professionalism. I will ask for him every time I take my car in. More

Excellent as usual I have always received excellent service from Alan and the service department. I get my car in and out in a timely manner. In the past year, the shu I have always received excellent service from Alan and the service department. I get my car in and out in a timely manner. In the past year, the shuttle service could use some improvement. There doesn’t seem to be enough shuttle drivers to get your customers back-and-forth to their car in a timely manner. More

Service advisors very professional The advisors always do a professional job and and friendly to deal with . Techs on the other hand. Need to clean there hands and listen to detail fron The advisors always do a professional job and and friendly to deal with . Techs on the other hand. Need to clean there hands and listen to detail fron the advisors . As my advisor personally went back in the shop to grab the tie I asked to keep and put it in my truck. You have an amazing man right there . He cares for the customers a d is very friendly and professional More

Excellence in Service Excellent experience with the service department Arthur was very thorough explaining everything that needed to be done on my car and why it was import Excellent experience with the service department Arthur was very thorough explaining everything that needed to be done on my car and why it was important to have them done More

Impeccable Maintenance Service Very friendly environment with great service professionalism. It was quick and done without and hiccups. Can only recommend people to have their cars Very friendly environment with great service professionalism. It was quick and done without and hiccups. Can only recommend people to have their cars maintained by them. More

Went in for oil change and got excellent service. Thomas (my service advisor) took care to inform me of what was needed today. Had an oil change, tire rotation and over all check of my car. Had a fre Thomas (my service advisor) took care to inform me of what was needed today. Had an oil change, tire rotation and over all check of my car. Had a free air conditioning check up. My car is ready for summer. Very friendly staff and clean facility. Will return there for service in the future. More

Excellent Service Scott was very thorough explained every item to me. Also gave me pretty good wstimate of charges and gave me a loner to get to work. Scott was very thorough explained every item to me. Also gave me pretty good wstimate of charges and gave me a loner to get to work. More

Bad news Good service I took my 2006 4Runner in for a whining nose from the rear end. After an expensive repair of the rear bearings I was ready to pick up the 4Runner. I took my 2006 4Runner in for a whining nose from the rear end. After an expensive repair of the rear bearings I was ready to pick up the 4Runner. The service rep took it for one more test drive. There was still noise. Now it was The differential. More big bucks. Part way through this process I checked on trading the 4Runner as is. The service department and used car department worked well together to lay out the options. I decided to repair the 4 runner. The service department and used car department provided excellent communication throughout the process. They helped out by minimizing costs where they could. They complete repairs in the time frame and price range that they quoted. More