Toyota of Richardson - Service Center

Always satisfied When you have a sales and finance departments that dont give a xxxx about the customer, it is AWESOME that the Service Center takes great care and pri When you have a sales and finance departments that dont give a xxxx about the customer, it is AWESOME that the Service Center takes great care and pride making sure the customer goes home HAPPY More

Friendly and efficient Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% surcharge for using credit card to pay. More

Service Thomas was my Service Rep and he was excellent, informative, helpful and a very nice guy. I’ve been a loyal Toyota Customer since 1977, love my Rav Thomas was my Service Rep and he was excellent, informative, helpful and a very nice guy. I’ve been a loyal Toyota Customer since 1977, love my Rav 4, this is my second one in 10 years More

I feel at home I really like the work Sisi Olaguez does for me. She walks me through everything is doing and lets me know what will be needed in the future so I I really like the work Sisi Olaguez does for me. She walks me through everything is doing and lets me know what will be needed in the future so I can plan my time and budget. More

20000 check up Great efficient service. Scott explained all the work being done with an accurate cost estimate. He listed all the options w/o the high pressure up se Great efficient service. Scott explained all the work being done with an accurate cost estimate. He listed all the options w/o the high pressure up sell one expects from many other dealerships. The car has also shown all the reliablity I’ve come to expect from Toyota. More

5K Service Drove in for service maintenance about 3:00pm. No appointment & was on my way at 5:00pm. Estimated time for waiting was spot on-I preferred to wait. S Drove in for service maintenance about 3:00pm. No appointment & was on my way at 5:00pm. Estimated time for waiting was spot on-I preferred to wait. Service Rep Sirle (Sisi) Olaguez was the best - nice to have women service reps! Sisi ket me informed & answered my questions. More

Routine maintenance Lee has been my Advisor for very long. I appreciate the personal attention. It is a good element of Toyota attention to customer satisfaction. Thanks Lee has been my Advisor for very long. I appreciate the personal attention. It is a good element of Toyota attention to customer satisfaction. Thanks. More

Tires replaced balanced and alignment Meeting with mechanics to go over problem and how to repair rectify the problems appreciate honesty from mechanics and advice for future if needed rep Meeting with mechanics to go over problem and how to repair rectify the problems appreciate honesty from mechanics and advice for future if needed repair More

Great service I had nothing but a great service experience from Thomas. Once my oil change comes up I will be back because of Thomas amazing service. I had nothing but a great service experience from Thomas. Once my oil change comes up I will be back because of Thomas amazing service. More

Excellent Service Leslie was the BEST Advisor!!! She made my 1st experience with Toyota Richardson GREAT!! Thank you Leslie for EXCELLENT Service!!! A Big Kudos to Lesl Leslie was the BEST Advisor!!! She made my 1st experience with Toyota Richardson GREAT!! Thank you Leslie for EXCELLENT Service!!! A Big Kudos to Leslie More