Toyota of Richardson - Service Center

Marco was excellent. Went over all service I needed. Explained everything clearly. I would certainly recommend Toyota of Richardson Went over all service I needed. Explained everything clearly. I would certainly recommend Toyota of Richardson More

Streamlined service with an appointment, and complimentary shuttle within 10 minutes to my office and back during downtime. complimentary shuttle within 10 minutes to my office and back during downtime. More

I was able to make an appointment within a decent time and had a great price on the oil change. and had a great price on the oil change. More

This dealership and service is second to none! They got me in and out just like I like… They got me in and out just like I like… More

We receive great service at Toyota of Richardson during our regular maintenance visits. They are courteous and knowledgeable. our regular maintenance visits. They are courteous and knowledgeable. More

Appointment easy to make & convenient for my schedule. Appointment time kept. Service advisor, Justin very friendly & informative about the need for future service work. Appointment time kept. Service advisor, Justin very friendly & informative about the need for future service work. More

Excellent service provided by Vlad. He is new at this location but is absolutely great. Takes the time to listen to your concerns and if he doesn’t know the answer he will find out. I He is new at this location but is absolutely great. Takes the time to listen to your concerns and if he doesn’t know the answer he will find out. I usually deal with Justin but he was training Vlad and he is learning good habits from Justin. Always listen to the customer and don’t make them feel not heard. Thank you Vlad and Justin for your hard work. More

I came for a full synthetic oil change that was supposed to be $29.99 + $10 and I was finally charged $10.67, due to a "Customer Appreciation Discount", plus a free inspection. What a nice surprise! Thank to be $29.99 + $10 and I was finally charged $10.67, due to a "Customer Appreciation Discount", plus a free inspection. What a nice surprise! Thank you! More

Lee Schuster Did a great job. He was very helpful. He is very knowledgeable and kind. He was very helpful. He is very knowledgeable and kind. More

I scheduled an oil change. After I brought it home, I noticed it leaking oil. I contacted my service rep that took care of me. He told me to bring it in immediately. They took After I brought it home, I noticed it leaking oil. I contacted my service rep that took care of me. He told me to bring it in immediately. They took responsibility and corrected it. It turned out to be a tear in the oil plug gasket. They also topped off the oil. The customer service I received was top notch. More