Toyota of Renton

I specifically told the service department that I believed my axle had a problem and asked them to inspect and address it. I paid the diagnostic fee as well. Later, I received a call saying my vehicl believed my axle had a problem and asked them to inspect and address it. I paid the diagnostic fee as well. Later, I received a call saying my vehicle was ready. About two hours later, I returned with my wife and child and turned in the loaner vehicle. I specifically asked if the axle had been repaired. After checking, I was told it had not been done. When I asked why, the person handling my service apologized and told me he had been at a doctor’s appointment and had forgotten about it. I was then told the work would take approximately another three hours. This was very disappointing because the axle was one of the main concerns I had clearly reported from the beginning. I hope Toyota of Renton improves its communication and follow-through with customers More

Thank you to Omar for your help in finding us a vehicle and putting in some OT to complete the sale. and putting in some OT to complete the sale. More

I bought a used car from them and they told me it had 4 new tires. The right rear tire kept loosing air and later I discovered the metal threads were showing on one side. They even reversed the tire so t new tires. The right rear tire kept loosing air and later I discovered the metal threads were showing on one side. They even reversed the tire so the date code was not visible. Very shady dealership. They also told me the car belonged to the manager. That should tell you all you need to know. More

Refused a sale to me due to being an out of state military buyer. Salesman Anthony ghosted me, sales manager Keith refused to verify his own state laws that this transaction is not only legal but ent military buyer. Salesman Anthony ghosted me, sales manager Keith refused to verify his own state laws that this transaction is not only legal but entirely normal. We had negotiated a fair market price with funds ready to close, only to be pushed away due to a complete lack of due diligence on behalf of the team at Toyota of Renton. After giving up on what would otherwise be a quick google search, Keith informed me that the vehicle had sold despite the listing still being active and having just negotiated the price. More

Flawlessly and smoothly, a transaction was made for a trade-in and buying a new car. Their goal was to ensure 💯 customer satisfaction and the best possible deal . trade-in and buying a new car. Their goal was to ensure 💯 customer satisfaction and the best possible deal . More

Good communication , the price they quoted was the price we payed on our new vehicle.They seem to understand their customer. And when we said no to any extras they didn’t pressure you to buy them. we payed on our new vehicle.They seem to understand their customer. And when we said no to any extras they didn’t pressure you to buy them. More

My service Advisor Ed was insanely communicative and made the experience easy and smooth. I appreciated how kept up to date I was and how kindly/professionally I was treated. Thank you Ed and Toyota of Rento the experience easy and smooth. I appreciated how kept up to date I was and how kindly/professionally I was treated. Thank you Ed and Toyota of Renton. More

Stay clear of this deceitful dealership. They use the classic bait n switch tactic and are not trustworthy. Inquired about a car within hours of hitting their site and autotrader. Spoke with They use the classic bait n switch tactic and are not trustworthy. Inquired about a car within hours of hitting their site and autotrader. Spoke with a person named Misha and tried to secure the car with a deposit and she says she cant because she doesnt have access to the safe. I give her my number and she assures me so will call me the following day to start the process. Less than 20 minutes later I get a text. She apologizes and says someone placed a deposit earlier on it and will be flying in the following day. What? You just said you cant take a deposit! What if I offer over asking? Nope, we have integrity at this dealership she says and we need to follow our buyer policy. Next day comes and I followed up three times. The car is not only still for sale but they raised the price $7,000! No phone call, no text, just utter lies about a buyer coming to get it and a 30% price increase. Integrity? What a farce. I come with receipts. You can check the pics for yourself on google reviews. Shame on your Misha. More

Rafael was wonderful in helping us get a new 2025 Toyota Camry for our family since we needed to update from our 2011. We got a great price, trade-in was a good deal and the exact color I wanted. I was so Camry for our family since we needed to update from our 2011. We got a great price, trade-in was a good deal and the exact color I wanted. I was so happy and comfortable driving it home. We will definitely recommend him to our friends/family if they're car shopping. More

Rafael was such a nice guy and very professional! He was not pushy at all and he made sure that we fully understood what we decided on.He told us several times if we had any questions that he was the He was not pushy at all and he made sure that we fully understood what we decided on.He told us several times if we had any questions that he was there to help us. He made our buying purchase very smooth amd he provided top notch customer service! I would highly recommend him to anyone wanting to purchase a car from your company. More