Toyota of Redlands

Nice experience. Used internet sales guys. They were very helpful. They matched a competing dealers price. Had a few rebates so the price was fine. Mario Romero was the sales guy who closed my deal. very helpful. They matched a competing dealers price. Had a few rebates so the price was fine. Mario Romero was the sales guy who closed my deal. Very nice guy. More

I am a USAA member and used their car buying service program (TrueCar) to solicit quotes on a 2013 Plug-In Prius in my area. I received 3 dealer quotes, but I was contacted by only 2 of the 3 dealers, program (TrueCar) to solicit quotes on a 2013 Plug-In Prius in my area. I received 3 dealer quotes, but I was contacted by only 2 of the 3 dealers, with Caroline Amaya in the Internet Department being the first. I was actually contacted by the Internet Dept at Redlands Toyota within 30 minutes of submitting my TrueCar request via USAA. Ms. Amaya, the Internet Sales Manager, could not have been more pleasant and only asked me if she could provide any additional information to assist me with my decision. I could not make it into the dealership on that day (Sunday), but my wife and I did visit the dealership the following evening at 7:00 p.m. We were immediately greeted and directed to the Internet Dept. The on duty Internet representative was in the midst of closing a sale, so we were referred to salesman Larry Wolfe to assist us with our questions. Larry was very easy going and demonstrated an in-depth knowledge of the Plug-In Prius, but also of the Honda we were interested in trading in. We located the plug-in Prius in the color and with the options we were interested in and then sat down to begin the trade-in negotiations. The entire trade-in process took only 15 minutes and the staff recognized the fact that our Honda had received the recommended regular maintenance from a Honda dealer. We received a very reasonable offer on our trade, which we accepted. The entire process went very smoothly from vehicle selection, the trade-in negotiations, obtaining financing and then taking delivery of our vehicle. Before we left the dealership, our salesman Larry Wolfe spent almost a full hour explaining the Plug-In Prius' operating features to my wife. He also personally assisted her with setting up her phone on the Bluetooth feature and loading her contacts. He also assisted with setting up the Pandora music account and the station selection options on the Entune sound system. Last, before we drove off in our new Prius, Larry Wolfe stated that because we had informed him that my wife would be the primary driver of the vehicle, if we would like him to, he could program and override the automatic door locks so that the doors would not automatically unlock when the vehicle's transmission was placed into "Park." This was truly a thoughtful gesture on Larry's part. My wife does work in an urban area and during the Winter months, when it becomes dark late in the afternoon, safety and security become a real issue. I would like to again thank Larry Wolfe, Caroline Amaya, and the entire staff at Redlands Toyota for making our new car purchase experience a pleasurable one. Also, a tip of hat to Finance Manager Cindy Godina for expediting the processing of our financial documents and explaining all of our available options in a timely and efficient manner. I recommend Redlands Toyota to all those who are interested in purchasing a new Toyota in the Inland Empire !!! More

Everyone that help me with the purchasing of the car was amazing and nice.The process was brief and easy to get through. I am very happy with the quality of service given. amazing and nice.The process was brief and easy to get through. I am very happy with the quality of service given. More

We were referred to Todd Burns by a friend. He was great to deal with, very professional and friendly. He got us exactly what we wanted, at the price quoted with no surprises. We were in and out in one an to deal with, very professional and friendly. He got us exactly what we wanted, at the price quoted with no surprises. We were in and out in one and half hours, which is a first for us. Thanks Todd. More

Mauricio was so wonderful while helping me buy my car and finding the perfect one I wanted to buy. I never felt pressured by him to have to buy the car right away or him no longer wanting to help me if I was finding the perfect one I wanted to buy. I never felt pressured by him to have to buy the car right away or him no longer wanting to help me if I was doubting my decision. He always knew I would come back to him and I would definitely recommend somebody to go to him. I love my scion and wouldn't trade it, Thanks Mauricio. More

My experience with Toyota of Redlands was pretty good. The staff was very helpful and informative. I appreciated their prompt attention and the ability to answer any questions that I had. The staff was very helpful and informative. I appreciated their prompt attention and the ability to answer any questions that I had. More

My Dad and I came to Toyota of Redlands today and walked away with a brand new Camry SE!!! The service was incredible. Todd did an amazing job and provided us with excellent customer service. He went above away with a brand new Camry SE!!! The service was incredible. Todd did an amazing job and provided us with excellent customer service. He went above and beyond and really made the experience a unforgettable one. We truly appreciate his dedication to his customers. In return we will definitely recommend Todd for future purchases!!!! Thank you again Todd Burns you were by far the best salesperson my Dad and I have met at a dealership. We hope to continue to bring our services to Toyota of Redlands. More

Great experience Todd was very helpfull and satisfied all my requests. He drove to Moreno Valley to pick up the cara wanted and had it modified to meet my need. He was very helpful. my requests. He drove to Moreno Valley to pick up the cara wanted and had it modified to meet my need. He was very helpful. More

Excellent from beginning to end. Prompt, honest courteous response to my inquiry. None of the numbers changed from beginning to end. Everything was explained without any clever attempts to take advantage of response to my inquiry. None of the numbers changed from beginning to end. Everything was explained without any clever attempts to take advantage of me. More

Mario was extremely helpful and forthright in his dealing with us. He was very efficient in processing both car purchases. I would highly recommend him to my friends. with us. He was very efficient in processing both car purchases. I would highly recommend him to my friends. More