Toyota of Redlands

Awesome Experience We arrived at the dealership with limited time to spend looking at vehicles. Having a general idea of what we were looking for we were greeted by Jan We arrived at the dealership with limited time to spend looking at vehicles. Having a general idea of what we were looking for we were greeted by Janet Budde. Janet was extremely warm and inviting and allowed my wife and I to look without pressure or inquiry of our intentions. I must admit this is not the norm when walking onto lots in the surrounding region. Due to reasons beyond our control we needed to leave, but before we did, we provided Janet with some broad objectives of our intentions and asked her to see if she and the dealership could meet them. Within an hour Ms. Budde had called informing us of what they she had come up with. Her and the dealership's efforts exceeded our expectations and when my wife and I were able to return a few hours later, an agreement was ready for us to execute. Our experience with the finance department was equally professional, friendly, and expeditious. Toi Costakes, finance, was enjoyable to talk with and explained every matter in a clear and concise manner. When we left the dealership a short time later, we were the owners of two new vehicles (one new, one pre-owned). Thank you Redlands Toyota for having quality staff and making us, the buyer, number one. More

HAPPY ANNIVERSARY VERY HOSPITABLE, FRIENDLY, COURTEOUS, AND ACCOMODATING; ALLOWED ME TO CHANGE MY MIND AT THE LAST MINUTE, ALLOWING ME TO GET WHAT I REALLY WANTED; HELP VERY HOSPITABLE, FRIENDLY, COURTEOUS, AND ACCOMODATING; ALLOWED ME TO CHANGE MY MIND AT THE LAST MINUTE, ALLOWING ME TO GET WHAT I REALLY WANTED; HELPED ME LINK MY CP WITH ENTUNE...NO RUSH...LOOKING FORWARD TO MY FLOOR MATS THAT HAD TO BE ORDERED, PER INCLUDED TRD SPORT PCKG. I'D BUY FROM TOY REDLANDS, AGAIN. MR & MRS CEG, JR - REDLANDS More

2014 Corolla S Premium Purchase Dear Dealer Rater, I am so pleased and happy to do business with Toyota of Redlands and Caroline Amaya! Simply stated, their dealership is an hone Dear Dealer Rater, I am so pleased and happy to do business with Toyota of Redlands and Caroline Amaya! Simply stated, their dealership is an honest dealership that strives for excellent customer service, customer satisfaction, and is also involved with the community! This is an important aspect as Toyota of Redlands and their team members work dilligently in not only customer satisfaction, but to uphold the corporate responsibilities and goals of the Toyota Corporation. Caroline's professionalism, attention to detail, and friendliness are special attributes along with the rest of the Toyota of Redlands team. If you're in the market for a new Toyota or service contact their dealership as their employees do care. More

Great help on a challenging repair problem from Mario I had a challenging repair problem with an out-of warranty prius intermittently showing the "check engine" light. It turned out to be a code "p1121", I had a challenging repair problem with an out-of warranty prius intermittently showing the "check engine" light. It turned out to be a code "p1121", which many folks have had to repair, but was rumored to be covered by a special 10-year/150k emissions warranty. On recommendation from this site I asked Mario if he could check this out before I brought my car in, and help coordinate so that I could get an instant inspection the next time the check engine light flashed on in case it went off again before it could be checked. Although it took him several days of calls to Toyota corporate, in the end he delivered exactly what he promised, and fixed a potentially serious problem on an 8-year old prius totally free, totally under warranty, totally graciously. Highly recommended. More

Exceptional Service This was the best car buying experience I have ever had. The staff at Redlands Toyota were outstanding. I never felt pressured to make any decisions r This was the best car buying experience I have ever had. The staff at Redlands Toyota were outstanding. I never felt pressured to make any decisions regarding the purchase of my vehicle. They were very knowledgeable and helpful with all questions. I would recommend this dealership to everyone and I already have started to. Thank you again!!!! More

Loretta Snell is wonderful! My father passed away and I needed help transferring the car to my son. She went above and beyond to help me through the process and made what I thoug My father passed away and I needed help transferring the car to my son. She went above and beyond to help me through the process and made what I thought was going to be a headache and complicated, so fast and easy! Thank you Miss Loretta! Heather Daniels More

Wouldn't Go Anywhere Else Paul Smith and Rosie Torrez were absolutely WONDERFUL. This is the second car I have bought from your dealership and I am sending my mom up there tod Paul Smith and Rosie Torrez were absolutely WONDERFUL. This is the second car I have bought from your dealership and I am sending my mom up there today to buy a car even though it is an hour away. The service was that great!!! I will continue to recommend Toyota of Redlands to friends and family and will purchase my vehicles from there in the future. More

Great Car Buying Experience! The folks at Toyota of Redlands, especially Carloine Amaya, really went the extra mile to help us find the car we wanted and get us a fantastic deal! The folks at Toyota of Redlands, especially Carloine Amaya, really went the extra mile to help us find the car we wanted and get us a fantastic deal! Everyone really knows their stuff and did everything they could to make our car buying experience relaxing and enjoyable. My wife and I appreciated the extra time spent showing us the functions of our new car and the patience in answering our numerous questions. Great place to buy a car! More

Avoid Dealership! AVOID! Worst dealership I have ever experienced. Stay away from there service manager Jose Gomez. He does not care about the customers whatsoever. I b AVOID! Worst dealership I have ever experienced. Stay away from there service manager Jose Gomez. He does not care about the customers whatsoever. I brought my truck in to fix a problem with the air conditioning and he said we don't have it in stock (shocker) and they need to order the part. He put the keys in front of me at my table after having me wait for over an hour, and I said can you at least wash it? (Worst mistake ever) the truck came back with my front bumper hanging loose. I confronted him about it and he had the audacity to tell me it was like that when I brought it in! That he "washed the car himself personally" well Mr. Gomez, if my bumper was hanging why didn't you mark it in the paperwork when you did the walk around? Oh yes that's correct, because you snapped one of the clips holding it up after I handed you the keys. More

Owner of my first toyota corolla! Made an appointment online with Caroline A. At first I was a bit skeptical and leery. Once at Toyota of Redlands, I met Caroline in person and she v Made an appointment online with Caroline A. At first I was a bit skeptical and leery. Once at Toyota of Redlands, I met Caroline in person and she very helpful, energetic, and understanding. The process was top notch with no haggling of price. I ended up purchasing a 2014 Toyota Corolla S for my son's graduation. The overall experience with Caroline and Gil (Finance) was amazing. I was in and out of there in no time. I would recommend going to Toyota of Redlands first before any other. Thanks for the positive experience! I will definitely be back. More